Field Engineer, IT Support Engineer
2 weeks ago
Job Title: Field EngineerLocation: Livingston and surrounding areas ... sites to be coveredEmployment Type: Full-TimeSalary up to £28k + 4k allowance + BenefitsRole PurposeWe are looking for a proactive and customer-focused Field Engineer to join our dynamic team. In this role, you will provide on-site IT hardware and software support across multiple customer locations, ensuring service excellence and adherence to SLAs. If you thrive in a hands-on, fast-paced environment and enjoy solving technical challenges, we'd love to hear from you.Key ResponsibilitiesDiagnose, repair, and maintain IT hardware including PCs, laptops, printers (local and network), and peripherals.Support basic server, AV, telephony, and network-related tasks as required.Resolve operating system and application incidents in line with customer and manufacturer procedures.Execute IMAC (Install, Move, Add, Change) projects to customer specifications.Maintain clear communication with Call Administration, Service Delivery Managers, and customer sites.Manage part movements (RMA generation and returns) efficiently.Meet or exceed defined KPIs and SLA targets.Ensure compliance with site-specific Fire, Security, and Health & Safety regulations.Accurately log all incidents and resolutions using the appropriate ITSM tools.Stay up to date with new technologies and maintain relevant certifications.Participate in 24/7 on-call rota (where applicable) and perform overtime when required.Mentor junior engineers and contribute to team development.Maintain company assets and ensure technical documentation is current.Adhere to all company and customer policies and procedures.Skills & ExperienceProfessional, presentable, and customer-oriented.Full UK driving licence (essential for site travel).Strong interpersonal and communication skills.Ability to obtain Government and/or Police Security Clearance (mandatory).Self-motivated with excellent organisational skills.CompTIA A+ certification or equivalent experience.Proficient in OS admin tools, application support, and telephony.Comfortable working at height and performing manual handling tasks.Experience with technical documentation and mentoring is a plus.Why Join Us?Work with a supportive and skilled team across diverse client environments.Gain exposure to a wide range of technologies and industries.Opportunities for professional development and certification.Be part of a company that values innovation, reliability, and customer satisfaction.People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
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Field Engineer, IT Support Engineer
4 weeks ago
Edinburgh, United Kingdom Experis UK Full timeJob Title: Field Engineer Location: Livingston and surrounding areas ... sites to be coveredEmployment Type: Full-Time Salary up to £28k + 4k allowance + Benefits Role Purpose: We are looking for a proactive and customer-focused Field Engineer to join our dynamic team. In this role, you will provide on-site IT hardware and software support across multiple...
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Small Works Manager x 2
2 weeks ago
Edinburgh, Edinburgh, United Kingdom The Engineer UK Full time £40,000 - £60,000 per yearAbout The JobJob Title: Small Works Manager x 2Salary: Negotiable Dependent On ExperienceLocation:Glasgow & EdinburghJob Type:Full Time, PermanentHF Group is one of the UK's leading multi-discipline building services contractors, delivering high-quality solutions across Electrical, Mechanical, Fire & Security, Telecommunications, and Automated Controls. With...
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IT Support and Field Engineer
4 weeks ago
Edinburgh, United Kingdom Experis UK Full timeJob Title: Field Engineer Location: Livingston and surrounding areas ... sites to be covered Employment Type: Full-Time Salary up to £28k + 4k allowance + Benefits Role Purpose: We are looking for a proactive and customer-focused Field Engineer to join our dynamic team. In this role, you will provide on-site IT hardware and software...
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Field Support Engineer
1 day ago
Edinburgh, United Kingdom Sercel Full timeAs part of the Sercel Group, Sercel Concept is a world leading provider of software systems and services. Our dedication to continuous development ensures that our customers not only have access to, but also help define the latest advances in technology. In addition to providing solutions to optimise the data quality, operational efficiency, and...
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Small Works Manager x 2
7 days ago
City of Edinburgh, United Kingdom The Engineer UK Full timeJoin to apply for the Small Works Manager x 2 role at The Engineer UK. About The Job Job Title: Small Works Manager x 2 Salary: Negotiable Dependent On Experience Location: Glasgow & Edinburgh Job Type: Full Time, Permanent HF Group is one of the UK's leading multi-discipline building services contractors, delivering high-quality solutions across Electrical,...
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Field Support Engineer
1 day ago
Edinburgh, United Kingdom Sercel Full timeAs part of the Sercel Group, Sercel Concept is a world leading provider of software systems and services. For over 40 years, our teams have been committed to delivering innovative, client-driven solutions. Our dedication to continuous development ensures that our customers not only have access to, but also help define the latest advances in technology. In...
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Field Engineer, IT Support Engineer
7 days ago
Edinburgh, United Kingdom Experis UK Full timeJob Title: Field Engineer Location: Livingston and surrounding areas ... sites to be covered Employment Type: Full-TimeSalary up to £28k + 4k allowance + BenefitsRole Purpose: We are looking for a proactive and customer-focused Field Engineer to join our dynamic team. In this role, you will provide on-site IT hardware and software support across multiple...
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Field Engineer, IT Support Engineer
7 days ago
Edinburgh, United Kingdom Experis Full timeJob Title: Field Engineer Location: Livingston and surrounding areas ... sites to be covered Employment Type: Full-Time Salary up to £28k + 4k allowance + Benefits Role Purpose: We are looking for a proactive and customer-focused Field Engineer to join our dynamic team. In this role, you will provide on-site IT hardware and software support across multiple...
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Field Support Engineer
1 week ago
Edinburgh, Edinburgh, United Kingdom Sercel Full timeAs part of the Sercel Group, Sercel Concept is a world leading provider of software systems and services.For over 40 years, our teams have been committed to delivering innovative, client-driven solutions. Our dedication to continuous development ensures that our customers not only have access to, but also help define the latest advances in technology.In...
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Field Support Engineer
6 days ago
Edinburgh, Edinburgh, United Kingdom SERCEL Full timeAs part of the Sercel Group, Sercel Concept is a world leading provider of software systems and services.For over 40 years, our teams have been committed to delivering innovative, client-driven solutions. Our dedication to continuous development ensures that our customers not only have access to, but also help define the latest advances in technology.In...