Customer Care Coordinator
6 days ago
Job DescriptionAre you an experienced customer service professional with a background in New Build Housing?Approach Personnel are proud to be partnered with an industry leading, award winning new build housing developer, who are currently on the look out for a Customer Care Co-ordinator to join them on a permanent basis out of their Birmingham office. As a Customer Care Co-ordinator, you will be responsible for liasing between customers, site teams & maintenance operatives, organising repairs & dealing with complaints.What's in it for you? * Competitive basic salary (D.O.E) * Generous annual leave entitlement + bank holidays * Bonus potential * Potential future career growthWhat are we looking for? * Experience working in a customer services role, ideally within the new build housing or property sectors. * Ability to provide concise and accurate written or numerical reports when required * Confident communicator both verbally and written * Good computer skills (especially Word and Excel)Key Responsibilities: * Manage all communication and administration related to Customer Care. * Resolve validated complaints efficiently, seeking direction when necessary. * Coordinate appointments for Customer Care Technicians, suppliers, and subcontracted trades. * Update and maintain defect records accurately. * Follow up with trades/suppliers for updates and bring persistent faults to the attention of the Construction and Technical teams. * Create Homeowner Guides for live developments and ensure Handover Packs meet Housing Associations requirements.IF THIS IS YOU, WHY NOT APPLY NOW
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Care Coordinator
7 days ago
Birmingham, United Kingdom Watra Care Full time**Job Title**: Care Coordinator **Location**:Birmingham **Salary**: £19,000 to £28,000 per annum **Job Type**: Full Time As our new care coordinator you will be responsible for organising and coordinating our team of care assistants and making sure our customer care and support is covered appropriately and safely and to the highest possible standard....
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Care Coordinator
2 days ago
Birmingham, United Kingdom Watra Care Full time**Job Title**: Care Coordinator **Location**:Birmingham **Salary**: £19,000 to £28,000 per annum **Job Type**: Full Time As our new care coordinator you will be responsible for organising and coordinating our team of care assistants and making sure our customer care and support is covered appropriately and safely and to the highest possible standard....
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Care Coordinator
2 days ago
Birmingham, United Kingdom Helping Hands Home Care Full timeLocation: Birmingham **The Role**: Since 1989, we’ve supported adults of all ages to maintain their independence and stay in the place they know and love. Because, life is better at home. Helping Hands is the nation’s most widely rated home care provider and the only one to be endorsed as a Centre of Excellence by Skills for Care. We have over 150...
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Care Coordinator
5 days ago
Birmingham, United Kingdom Helping Hands Home Care Full timeLocation: Birmingham **The Role**: Being a Care Coordinator with Helping Hands is about more than just rota management. You will be responsible for supporting the Manager with Recruitment, Business Growth and ensuring we are always delivering the highest possible standard of care. We pride ourselves on delivering care that truly meets the needs of the...
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Care Coordinator
2 days ago
Birmingham, United Kingdom Helping Hands Home Care Full timeLocation: Birmingham **The Role**: Being a Care Coordinator with Helping Hands is about more than just rota management. You will be responsible for supporting the Manager with Recruitment, Business Growth and ensuring we are always delivering the highest possible standard of care. We pride ourselves on delivering care that truly meets the needs of the...
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Care Coordinator
4 days ago
Birmingham, United Kingdom Blessed Hearts Home Care Full timeAre you a dynamic Care Coordinator with solid planning, rostering and problem solving experience with a flexible, enthusiastic and can-do attitude? Within the branch you will be assisting and supporting the team in ensuring that key business and compliance targets are met. Within this role you will strive to delivering a high standard of accuracy in Rota...
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Care Coordinator
2 weeks ago
Birmingham, United Kingdom Extra Care Full time**Are you looking for your next opportunity in the Care sector?** A fantastic opportunity has arisen for an efficient, organised and experienced **Care Coordinator at our Pannel Croft Retirement Village. **. This is a permanent position** **and you will receive a competitive salary plus excellent benefits. **Hours: 18.75 hours per week** **Hourly rate:...
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Care Coordinator Full Time
2 weeks ago
Birmingham, United Kingdom Watra Care Full time**Job Title**: Care Coordinator Full Time/Part Time **Location**: Birmingham and Sandwell **Salary**: Up to £29,000 per annum + on call and care remuneration **Job Type**: Fill time/Part-Time - Permanent **Located in**: Watra Care specialises in providing live in care/home care and support to our customers throughout the Birmingham ,Sandwell and...
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Customer Care Coordinator
5 days ago
Birmingham, United Kingdom Approach Personnel Ltd Full timeAre you an experienced customer service professional with a background in New Build Housing? Approach Personnel are proud to be partnered with an industry leading, award winning new build housing developer, who are currently on the look out for a Customer Care Co-ordinator to join them on a permanent basis out of their Birmingham office. As a Customer Care...
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Care Coordinator
7 days ago
Birmingham, United Kingdom Aspects Care Ltd Full timeAspects Care Ltd is currently looking for a full time experienced Care Coordinator, to assist the Registered Care Manager with the day to day running of the service. The position is contracted to work 40 hours per week over 7 days, including weekends andon call duties. You will work with our Service Users who have complex learning disabilities, Challenging...