Services support assistant

2 weeks ago

Sheffield, United Kingdom Breast Cancer Now Full time

Job DescriptionAbout usWe’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here. The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.  About the roleYou’ll ensure service enquiries are handled sensitively and efficiently, demonstrating excellent customer care skills via telephone, email and occasionally face to face. You’ll play a pivotal role in ensuring the smooth running of services includes Moving Forward courses, Living with Secondary Breast Cancer and Younger Women Together.About youYou’re enthusiastic, proactive and committed to providing excellent customer service. An experienced administrator, you’ll be organised and methodical as well as possessing excellent working knowledge of IT systems, including working with databases.Friendly and approachable, you’ll be able to quickly build effective connections with new people and have a sensitive approach and understanding of confidentiality appropriate for working with vulnerable people.Job description and benefitsPlease download the job description and our attractive benefits package.  Primary location of role and hybrid workingThis role is primarily based in our Sheffield office. Our hybrid working model allows you to work up to 3 days per week at home.   When applyingWe hope you choose to apply for this role. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact the Breast Cancer Now recruitment team.Our commitment to equity, diversity and inclusionWe’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.Closing date 15 December 2025 9 amInterview date Wednesday 17 December 2025We reserve the right to close this advert early subject to volume of applicants. Therefore, if you are interested, please submit your application as early as possible.

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