E-commerce and Digital Marketing Executive

About the jobE-commerce and Digital Marketing Executive | Anglepoise - Leading Lighting Design and Manufacturer | Denmead, Hampshire | Hybrid working | £28K - £30K (depending on experience) + excellent benefits.Closing Date - 15th January 2025Excellent opportunity to elevate your digital career at this heritage British Lighting Designer and Manufacturer.Anglepoise is now seeking an experienced and passionate E-commerce and Digital Marketing Executive in a dynamic role supporting the Head of Marketing across our global businesses.This position is open to all with direct experience in e-commerce and digital marketing. Ideal for someone with + two years of hands-on experience who is happiest in spreadsheets, dashboards and platforms.About AnglepoiseAnglepoise has been solving lighting problems for over 90 years. We design lamps to be used, reused, repaired and handed on. Not thrown away. As a B Corp we apply a social and environmental lens to the decisions we make, including how we show up online and how we grow.This role sits where our online shop, our marketing and our numbers all meet. Less mood board. More dashboard.About the roleYou will help run and grow our e-commerce channels day to day. You will keep our websites and digital shelves in good order. You will look after the numbers that tell us what is working. You will support our performance marketing across Google, Meta and TikTok.Key responsibilitiesE-commerce Operations & TradingKeep the e-commerce engine running: promotions, pricing, new products, merchandising and content updates.Drive daily order processing and fulfilment across UK/EU sites and key marketplaces.Ensure every product is spot-on — data, images, descriptions, variants and market availability.Work with Customer Support to fix order, stock and site issues in a quick, simple and human way. Website & Content ManagementRefresh homepage, landing pages and core content in WordPress/WooCommerce.Launch on-site campaigns: banners, carousels, navigation and promo pages.Elevate product copy and content for clarity, consistency and SEO.Keep FAQs and self-service content useful and up to date.Brief and test site improvements with developers to ensure speed, stability and smooth UX.Performance Marketing & AnalyticsSupport Google Ads campaigns (Search, Shopping, PMax) to drive profitable growth.Assist with Meta (FB/IG) campaigns - Audiences, placement, tracking and creative testing.Assist with TikTok Ads and TikTok Shop setup, optimisation and reporting.Track performance across channels — spend, revenue, ROAS and key e-commerce KPIs.Build clear weekly/monthly GA4 and platform reports, turning data into actionable insights.Support affiliate marketing checks and reporting.Data, CRM & FeedsMaintain clean, accurate product feeds across Google, Meta, TikTok and marketplaces.Help manage the e-commerce/CRM database to keep data structured and GDPR compliant.Build lists, properties and reports in HubSpot to power lifecycle and campaign reporting.Combine cross-channel data into simple, insight-rich dashboards.UX, CRO & Continuous ImprovementMonitor site behaviour: speed, checkout flow, high-exit pages and funnel drop-offs.Support A/B tests and CRO ideas to boost conversion.Track competitor moves and best-practice trends, sharing inspiration with the team.Feed into the development roadmap with data-led improvement suggestions.Projects & CollaborationSupport and run digital projects - new features, markets and channels.Keep project plans organised and on track.Collaborate closely with Marketing, Sales, CS, Finance and external partners for smooth project and change delivery.Bring a B-Corp mindset — reduce waste, improve experience and help build a responsible brand.About youWe are looking for someone who's "passionate about the numbers and the details" and strives to deliver excellent customer experience to all they work with. You will have:+2 Years experience across digital marketing and e-commerce.Hands-on experience with WordPress and WooCommerce.Experience with at least one of: Google Ads, Meta Ads, TikTok Ads or TikTok Shop.Strong Excel or Google Sheets skills. Comfortable with filters, pivot tables, lookups and building tidy, well-labelled sheets.Confident using analytics tools. Google Analytics 4 as a minimum, plus experience with basic reports and funnels.Good understanding of basic SEO principles and on-site optimisation.Awareness of UX and A/B testing concepts, or a willingness to learn quickly.Comfortable working with multiple systems. Ecommerce platform, Sage or similar for order queries, HubSpot, marketplace dashboards.An all-encompassing desire to roll up your sleeves and get the job doneHighly motivated, self-starter with a hands-on attitudeExcellent communication skillsCommitted to personal and professional growthSet high standards of performanceWhat's in it for you? This role offers a broad range of experience in a friendly, inclusive small business environment and a welcoming company culture. Our investment and support for our employees is outstanding, with a strong focus on learning and development, and our extensive benefits include:• Competitive salary• Excellent contributory pension• 25 days holiday + bank holidays• Allowance for personal development and training• Employee discounts and benefits across 1000's of high street providers• Access to Healthcare scheme, Employee Assistance Programme and a range of wellbeing activities and events• Cycle to work scheme• Casual Dress• Paid community day each year (for charitable working)• Service awards after 5 years