Resident Services Associate

6 days ago


Manchester, United Kingdom Dandara Living Full time

Job Reference: JJ1449450ManRSALocation: Manchester, Greater Manchester, United KingdomType of Contract: PermanentSalary: £28154.07 to £28154.07 per yearJoin Dandara Living, one of the UK's leading Build to Rent developers and operators. We're creating vibrant communities where residents feel right at home — and we're looking for someone who shares that passion.We're hiring a Resident Services Associate to support our Senior RSA at Chapel Wharf, a landmark Manchester development with 995 apartments, landscaped spaces, and a buzzing community just moments from the city centre.Shift pattern: 4 on, 4 off – 6pm to 6amWhat you'll do Be the friendly face for residents and guests — handling enquiries, parcels, and bookings. Support move-ins, inspections, and inventories to keep everything running smoothly. Log maintenance requests and coordinate quick resolutions. Keep communal areas spotless and inviting. Assist with resident events, open days, and community activities. Conduct security walks and help ensure a safe, welcoming environment. What you'll bring Confident communication and strong customer service skills. Comfortable using Microsoft Office and booking systems. A proactive, people-first attitude — you care about getting it right. Health & Safety awareness (ARLA, IRPM, or COSHH desirable but not essential). What we offer Salary: £28,154.07 per year 25 days holiday (+ option to buy 5 more) Pension match up to 5% Health Hero virtual GP & EAP support Life assurance x3 (option to extend to x4) Cycle-to-work scheme Discounts on top UK retailers, gyms & restaurants Competitive parental leave & quarterly recognition awards No agency applications please — any CVs received will be treated as a free gift.



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