Managed IT Services Field Engineer

Company DescriptionAt Radius, we've been helping businesses grow for over 35 years. From our origins as a fuel card provider in North West England, we've evolved into a global business services provider operating in 19 countries across five continents. Our mission is to help companies of all sizes adapt to change and seize new opportunities.We're proud to offer a one-stop solution for fleet and connectivity services, tailored to meet the needs of both SMEs and enterprise-level organisations.Job DescriptionThis is an exciting opportunity for a proactive IT Support Engineer with experience in site auditing to join our friendly team. You will be responsible for assessing, documenting, and optimize IT infrastructure across our customer base. This role involves a combination of onsite IT support, hardware/software troubleshooting, and site audits to ensure all systems comply with organizational standards and best practices.QualificationsRequirements:2+ years of experience in IT support, service desk, or field support engineeringStrong knowledge of Windows OS, Office 365, Active Directory, and networking fundamentalsExperience with onsite IT setup, troubleshooting, and hardware installationWillingness to travel to different sites (valid driver's license required)Desirable Skills (Not Mandatory)Familiarity with IT asset management toolsDegree or diploma in IT, Computer Science, or related field (or equivalent experience)Basic knowledge of network diagrams, patch panels, and structured cabling standardsCertifications: CompTIA A+, Microsoft Modern Desktop Admin, ITIL Foundation, CCNA (plus)Physical RequirementsAbility to lift IT hardware (e.g. PCs, monitors, routers)Comfortable working in network/server rooms and running cable assessmentsWork EnvironmentCombination of office work and on-site inspections (branches, warehouses, etc.)Occasionally working after-hours during upgrades or audit tasksAdditional InformationYour impact on Radius will be rewarded with the opportunity to develop and progress your career in many directions.You'll also have access to our competitive reward and benefits package, which includes:PensionLife assuranceEmployee fuel card schemeElectric Vehicle schemeEmployee assistance programmeWellness and healthcare assistance via 'Help@Hand' by Unum'Cycle to work' schemeFree breakfast daily in the officeAnd of course, you will be part of a modern purpose-built space in Crewe that will provide you with an outstanding working environment complete with gym, café, games rooms, and moreStill Curious?If you feel we are a good match for each other, you can apply online nowIf you'd like to understand more about the role or life at Radius before applying, then please contact our talent team via [email protected].Radius is an equal opportunities employer. We are committed to welcome people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background.We are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any adjustments or accommodations at any stage of the process, please let us know, and we will do our best to support you.We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities.Note To Recruitment AgenciesWe do not accept speculative recruitment agency CVs or profiles. Any unsolicited CV received by Radius will be treated as a gift and not eligible for an agency fee.PSL agencies should only send CVs via our Applicant Tracking System, when approved to do so by the Radius Talent Team.