Customer Services Technician

2 days ago

StratforduponAvon, United Kingdom Miller Homes Ltd Full time

Customer Services TechnicianWest Midlands RegionCompetitive salary + attractive benefitsAt Miller Homes we are building homes in a way which allows us to build better places for people to belong to, better homes for customers and better places for communities to thrive and nature to prosper. We are also creating a better working environment for our people. We create better places where people and planet prosper.We are looking to recruit a Customer Services Technician to join our team in the West Midlands region, covering the Southern part of the region. Locations such as Stratford, Warwick, Solihull, Redditch would be ideal. The role will see you carry out multi-trade remedial tasks in occupied/unoccupied properties in a safe, resourceful and workmanlike manner, and uphold the core values of the Miller Homes business in relation to the much-coveted excellent levels of Customer Service we deliver being 'the face' of Miller Homes Customer Service in the field.RESPONSIBILITIES:Carry out work diligently and safely in line with the company SH&E Management SystemTo liaise directly with the Central Office Hub to provide status reports of on-going and completed tasksAlways be of smart appearance and ensuring having the relevant footwear, and protection to the same, appropriate to the task assigned to, prior to entering and working in occupied propertiesTo obtain signed satisfaction/completion notifications from our customers following completion of remedial tasks, where possible.REQUIREMENTS:Experience in a similar role, ideally with another housebuilder.Multi-skilled. To have a sound knowledge of joinery, general labouring and bricklaying, general plaster patching, painting and decoratingTo offer courteous, exemplary and efficient customer service at all timesAble to form strong professional relationships and liaise regularly with different disciplines within the business to assist you achieve your daily goalsWHAT WE OFFER:Competitive basic salary26 days annual leave + public holidays + your birthday offOpportunity to earn 10% bonusCompany contribute 6.5% towards pension, plus other benefits

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