Fundraising Assistant

Job DescriptionAbout Edward’s Trust Edward’s Trust is a local West Midlands charity providing support for bereaved children, young people, and parents. We have 36 years of experience and operate at the highest level, providing qualified counselling and holistic support for complex or prolonged grief. We do not set time limits and the service is completely free. We do not get Government funding; therefore, we rely on donations to keep this vital service going.Our ValuesRESPECTWe will act with integrity in all that we do, being mindful and considerate to all. We respect and remember those who have died. Respect is a constant that embraces diversity and uniqueness of experience.HOPEA feeling of trust in tomorrow. We embody, instill, and empower a feeling of trust in tomorrow. Hope is the hand to hold. We have a vision that one day there will be a universal understanding of life-changing grief.HOLISTICComplete and all encompassing. We acknowledge and respond to the needs of the whole person: mentally, physically, emotionally, and spiritually. We recognise the total experience of grief, promoting a holistic approach to bereavement care.SUPPORTEnabling with compassion and care. We provide responsive support that is appropriate, relevant, and meaningful to each individual. Together in safety and strength. Encouraging society to respond appropriately to people facing loss and surviving bereavement.EXCELLENCEEmbracing professional integrity and creative innovation. We are passionate about providing exceptional services and maintaining the highest standards in all that we do. Excellence is valuing people. We are committed to driving innovation and change.Role summaryThe Fundraising Assistant role is a vital role for Edward’s Trust’s Fundraising Team. You will be assisting with all areas of Fundraising from being the first point of call for supporters and volunteers, to support them with fundraising activities, ensuring they are thanked, and communications are personal and timely. You will be involved in planning and assisting with the fundraising activity across the team and will have responsibility for  keeping our database and records up to date and ensuring we are compliant.This is an excellent role if you are looking to start a career in Fundraising, working with a Director of Development who has over 20 years experience in the third sector.  If you are looking for a truly fulfilling role supporting bereaved children and adults in the West Midlands, this is the role for you.Key tasks and responsibilitiesBe the first point of contact for supporters, requests and queries relating to fundraising.  Maintain accurate records of fundraising activity and income and be able to report on basic fundraising activity and income, including following financial procedures such as scanning and banking of cheques, timely preparation of thank you letters and updating of the fundraising database and planning and evaluation documents.Maintain the fundraising database, Donorflex, and any other planning documents through accurate data input and compliance with data processing regulations.Process Gift AidCreate materials such as posters, tickets, signs, social media posts and campaign emails to promote fundraising activities as requiredBe responsible for managing, ordering, updating and keeping track of all fundraising merchandise, leaflets and other equipment for fundraising purposes.Assist in the running and planning of fundraising campaigns and activities as required.Build and maintain effective working relationships with stakeholders at all levels, both internally and externally Provide excellent supporter care to all supporters including service users Present supporters with further fundraising opportunities where appropriateAssist in identifying potential new supporters such as corporate partners and sponsors. Work closely with other members of the Fundraising team to ensure the department’s objectives are fulfilled.  To work in a flexible and people focused way, adapting to the needs of the team and charity.To participate in meetings and events as appropriate.