Customer Service Agent
2 days ago
Job DescriptionCustomer Service Agent - Temporary ContractLocation: NottinghamContract Length: 10 weeksStart Date: Monday 2nd February 2026End Date: Sunday 12th April 2026About the RoleAs a Customer Service Agent, you'll deliver exceptional reactive and proactive support through our Live Chat function, using the 'Sales through Service' ethos. Reporting to the Customer Service Team Manager, you'll be part of a dynamic team focused on providing award-winning service and optimising customer value.Key DetailsShifts:4 on/3 off or 5 on/2 off (TBC)Includes weekendsCombination of early starts (8am) and late finishes (10pm) - exact schedule TBCWeekly Hours: 37.5 hoursWhat You'll DoDeliver outstanding service across all contact channels while maintaining service levels.Maximise customer conversion and retention opportunities using marketing initiatives and 'Sales through Service'.Stay up-to-date with all marketing initiatives and support processes.Communicate openly within the team and escalate issues impacting customer experience.Resolve customer queries on first contact, considering commercial value.Perform additional duties as required.What We're Looking ForPrevious Contact Centre or Customer Service experience (advantageous)Fluent English (written and spoken)Positive attitude and strong work ethicFlexible approach to shifts and schedulesAbility to work independently and as part of a teamConfidence in customer interactions and multitaskingCommitment to delivering quality service and going the extra mileGuidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
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Customer Service Agent
2 days ago
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Customer Service Agent
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Customer Service Agent
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Customer Service Agent
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Temporary Inbound Customer Service Agent
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Nottingham, United Kingdom Elizabeth Michael Full time| TEMPORARY INBOUND CUSTOMER SERVICE AGENT - NO EXPERIANCE NEEDED | - NG1, NOTTINGHAM | - £9,55 PER HOUR | - TEMPORARY ONGOING - POTENTIAL IT MAY GO PERM | - MONDAY - FRIDAY, 37.5 HOURS PER WEEK - WORKING THE ODD SATURDAY | - STARTING ASAP | Our client is seeking an experienced INBOUND CUSTOMER SERVICE AGENT. You will have excellent communication skills...
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Temporary Inbound Customer Service Agent
2 days ago
Nottingham, United Kingdom Elizabeth Michael Full time**| TEMPORARY INBOUND CUSTOMER SERVICE AGENT - NO EXPERIANCE NEEDED |** **| NG1, NOTTINGHAM |** **| £9.55 PER HOUR |** **| TEMPORARY ONGOING - POTENTIAL IT MAY GO PERM |** **| MONDAY - FRIDAY, 37.5 HOURS PER WEEK - WORKING THE ODD SATURDAY |** **| STARTING ASAP |** Our client is seeking an experienced INBOUND CUSTOMER SERVICE AGENT. You will have...
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German Speaking Customer Service Agent
6 days ago
Nottingham, United Kingdom Euro London Appointments Full timeJob DescriptionGerman Speaking Customer Service Agent (FTC)Location: Nottingham (Hybrid 2 days in the office, 3 days from home)Contract: 12-Month Fixed TermSalary: £24,000 per annumHours: Monday to Friday, 8am 4pm or 9am 5pm (with occasional Saturday work on a rota basis)We re seeking a German-speaking Customer Service Agent to join a friendly and...
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German Speaking Customer Service Agent
1 week ago
Nottingham, Nottingham, United Kingdom Euro London Appointments Full time £18,000 - £30,000 per yearGerman Speaking Customer Service Agent (FTC)Location:Nottingham (Hybrid – 2 days in the office, 3 days from home)Contract:12-Month Fixed TermSalary:£24,000 per annumHours:Monday to Friday, 8am–4pm or 9am–5pm (with occasional Saturday work on a rota basis)We're seeking aGerman-speaking Customer Service Agentto join a friendly and supportive...
