Field Engineer

2 days ago

Manchester, United Kingdom X-on Health Full time

Field EngineerSalary: £31,000Area Covering: Manchester and the NorthThe principal role of the Field Engineer is to be responsible for assisting in the smooth delivery of Surgery Connect and other services to the customers sites (mainly surgeries) around the country. This will include, but is not limited to, installing and setting up hardware. Installing structured cabling, fault finding and assisting surgery staff in setting up PC's etc.Key TasksInstallation of new CAT5e cabling and enhancing existing data cabling infrastructureTo conduct site surveys in surgery environments and provide detailed reports with your findingsInstallation of VoIP phones/switches/routers as well as WIFI systems within a surgery environmentOn site customer support, to give demonstrations and ad hoc training at "Go-Lives" and InstallTroubleshooting a range of issues, investigating, diagnosing faults, and working through to resolutionTo ensure customer satisfaction at the highest levelComply with the company's Health & Safety, Data Protection, Information Security, PCI & DSP policies and proceduresSkills and Competencies RequiredAbility to complete work to a high standard whilst following Health & Safety regulations.In depth knowledge of the installation of new cabling and enhancing existing data cabling infrastructures and VOIP/WIFI systems within a surgery or commercial environment.Able to work independently, and as part of a team.Strong communication skills and a passion for customer service.Ability to work under pressure and multitask.Excellent time management skills.High attention to detail and problem solving skills.Full clean UK drivers license.DBS check is requiredBenefits:25 Days Holiday plus an additional day for your birthday/equivalentCycle to Work SchemeWinter Flu JabsFree On-Site ParkingLearning and development budget with Professional Qualification Support£1,000 employee referral bonusSocial benefits (paid social events)Buy Holiday SchemeEmployee Assistance ProgramDiscount on Health InsuranceAnnual Salary ReviewEnhanced Company Sick PayMonthly pizza in the office (Hybrid employees) / coffee voucher (Remote employees)SCG mobile benefit*Please note that unfortunately this role does not provide visa sponsorship opportunities, all candidates must have the right to work in the UK.SCG is proud to be an equal opportunities employer.We welcome applications from all parts of the community and are committed to upholding the principles of the Equality Act 2010.We are committed to supporting applicants with disabilities. We will endeavour to make necessary adjustments to ensure a fair and accessible recruitment process.

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