General Counsel Support Officer

The RoleThe GC Admin Support plays a key role in ensuring the Legal Team runs smoothly and efficiently. This position provides high-level administrative and organisational support to the General Counsel Function, helping the team stay on top of priorities and deadlines.You'll manage critical tasks such as banking, court proceedings, and regulatory filings, ensuring nothing is missed. Beyond administration, you'll deliver accurate Management Information reports to support strategic decisions and oversee contract allocation in partnership with Procurement, streamlining workflows and aligning with business priorities.Working closely with the General Counsel, Executive Committee members, and stakeholders across the organisation, you'll enable clear communication and coordination at every level.Why this role mattersThis role is the backbone of the Legal Team's operations. By keeping processes organised and information flowing, you help the General Counsel and wider business make confident, timely decisions. Your work ensures compliance, protects the organisation, and supports a culture of collaboration and trust.Hybrid WorkingWe are very proud to offer one of the most flexible hybrid working arrangements in the industryThe expectation for this role, will involve a minimum of one day each month - working out of our London Bridge office.Key Accountabilities IncludeExecutive SupportProactively manage the General Counsel's (GC) diary ensuring all necessary documentation and information are prepared ahead of meetings. Coordinate internal and external meetings, conference calls, and travel arrangements, including logistics for court hearings, external meetings, office visits, and training sessions.Task Coordination & DelegationAct as a central point of coordination for the GC, delegating tasks on their behalf and ensuring timely follow-up. Attend meetings, take accurate minutes or notes, and track follow-up actions as required.Matter & Workflow ManagementSupport the creation and management of legal matters and project items using SharePoint or other contract/workflow management systems. Monitor new and ongoing matters to ensure all required documentation is received and appropriately filed.Document & Correspondence HandlingDraft and produce sensitive, confidential, or urgent correspondence and documentation. Assist in the preparation and modification of presentations, spreadsheets, and other business documents.Manage all aspects of legal billing and financial processes, including expense processing, preparation of bank transfers/payments, court fees and payments and coordination with Finance and other departments.Third-Party LiaisonAct as the primary liaison with external legal bodies, including law firms, courts, and professional services firms. Coordinate appointments and meetings between the GCF and external stakeholders.Documentation OversightReview legal documentation for accuracy and compliance, ensuring the bank's obligations are understood and risks mitigated. Maintain up-to-date filing systems and ensure appropriate information sharing with internal stakeholders.Contract Allocation & ManagementOversee the allocation of contracts within the Legal Team, ensuring appropriate assignment based on expertise and capacity. Collaborate closely with the Procurement team to manage contract workflows, track progress, and ensure timely review and execution. Maintain visibility of contract status and support the team in meeting business priorities and compliance requirements.Qualifications, skills and experienceProfessional ExperienceProven experience supporting senior stakeholders in a fast-paced, dynamic environmentDemonstrable administrative and organisational skills with a high level of attention to detailExperience managing multiple priorities, coordinating logistics, and handling complex administrative tasksComfortable working in environments with ambiguity and frequent changeExperience liaising with external legal bodies and understanding regulatory obligations within the banking sectorProven ability to handle sensitive information with discretion, tact, and confidentialityStrong interpersonal skills with the ability to quickly build and maintain trusted, professional relationshipsAdaptable communication style to suit various stakeholders and working preferencesAbility to work autonomously, manage workload effectively, and adapt to flexible working arrangementsExcellent time management and prioritisation skillsStrong written and verbal communication skillsProficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)Comfortable adopting and using internal systems, including legal tech platforms and SharePointAbility to perform under pressure while maintaining high standards of qualityCollaborative team player with a proactive and solutions-focused mindsetIn Return You'll Enjoy· Competitive basic salary· Additional benefit allowance representing 7.5% of your annual salary allowing you the flexibility to decide your own benefits (or simply absorb this into your monthly income).· 26 days' holiday increasing each year of service to 33 days· Ability to buy and sell a further 5 days holiday each year· 4 x Life Assurance· Pension salary sacrifice· Option for LinkedIn Learning license· Family friendly policies· Regular social activities and team events· Charity Volunteering DayZempler Bank is an equal opportunity employer. Individuals seeking employment are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law.