Field Service Engineer

4 days ago

Newcastle upon Tyne, United Kingdom Teambuilder Recruitment Limited Full time

Job DescriptionField Service Engineer – Machine Tools (CNC / High-Tech Equipment)Location: Home-based covering the North East region, with UK-wide travel as required.Role OverviewYou will be responsible for the installation, commissioning, training, maintenance, and service of high-end CNC machine tools (mills, grinders, lathes) for a leading manufacturing equipment company. This role involves extensive travel to customer sites, often with short notice, and occasionally work on weekends.Key ResponsibilitiesProvide on-site and in-house support to customers: installation, commissioning, and system hand-over.Train customer personnel on machine operation, maintenance and best practice.Service, maintain and upgrade CNC machine tools at customer locations.Replace sub-assembly modules, control boards and components as needed.Perform scheduled and reactive maintenance, and support machine relocations if required.Travel at short notice to sites across the UK; stay away from home when required.Work independently, manage your own time and service schedule, and deliver high customer satisfaction and uptime for clients.Essential Skills & ExperienceBackground in CNC machine tool servicing, maintenance or installation (mills, lathes, grinders) in a manufacturing environment.Strong mechanical aptitude.Good electrical / control-system understanding, particularly experience (or strong interest) in Siemens and Heidenhain CNC controls.Excellent fault-finding skills: mechanical, electrical and control software.Able to train customer staff and present technical information clearly.Self-motivated, comfortable working independently, and responsive to customer needs with short notice travel.Full UK driving licence.Willingness to work occasional weekends and be flexible with travel.Desirable/Bonus SkillsFormal qualification in mechanical, electrical, mechatronics or similar (e.g., HNC, HND, City & Guilds).Previous field service engineer experience.Experience with high-end manufacturing equipment, automation systems, robotics or precision manufacturing.Familiarity with machine tool alignment, geometry, calibration and advanced diagnostics.Compensation & BenefitsBase salary: £40-£45,000 (depending on experience).On-target earnings (OTE): up to £60,000.Standard 39-hour working week. Overtime: flat rate Monday-Friday; x1.5 Saturday; x2 Sunday.Fully expensed company car + tools, laptop/phone.25 days + Bank HolidaysCompany pension scheme, Life assurance

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