Accounts Receivables Manager

Accounts Receivables Manager Location: Birmingham, UK (Hybrid) Reports to: Commercial FD Type: Full-TimeJob Description The Joblogic Story Established in 1998, Joblogic is the UK's #1 field service management (FSM) software platform. We are a global business with offices in the UK, Pakistan, and Vietnam. Since our management buy-out in 2013, we have grown revenue from ~£500K to ~£25 M and our team from 11 to nearly 500 people. Recently we secured a strategic growth investment from Vista Equity Partners — a global technology investor specialising in enterprise software. This latest capital injection is over £100 million in new primary capital, and it will fuel our next phase of growth: accelerating our AI-first roadmap, expanding our platform into CAFM (computer-aided facilities management) capabilities and supporting our expansion across Europe and beyond. With Vista's backing we're transforming from a successful UK small-business into a global, scaling, rocket-ship business — and we'd love for you to join us on the journey to £100 M ARR across international markets. About the role We are looking for an experienced Accounts Receivables Manager to manage a large international team, with transformation experience through systems and processes. There will also be the opportunity for the ideal candidate to have a large amount of exposure to the business. This role will play a central part in managing our first-year Big Four audit, enhancing finance processes and controls, drafting and implementing new accounting policies under amended FRS 102, and supporting our finance system implementation. Applicants must have extensive systems experience, ideally using Netsuite & Hubspot in the B2B tech sector. Understanding recurring revenue subscription models is a plus. Key Responsibilities Billing Operations: Oversee the entire billing process, ensuring timely and accurate invoicing for customers across different products and services. Credit control: Manage and monitor the debtor ledger to ensure timely collection of payments. Legal escalations: Assess overdue accounts and initiate legal escalation when necessary and prepare case files and supporting documentation for legal proceedings. Debt collection: Liaise with solicitors, debt collection agencies, and courts regarding debt recovery cases. Process Improvements: Continuously assess and improve billing processes and financial systems to enhance efficiency, accuracy, and scalability. Data Integrity: Ensure the integrity of financial data. Reporting & Analysis: Provide regular reports and analysis on billing performance, outstanding receivables, revenue recognition, and system performance. Compliance & Auditing: Ensure billing processes and systems comply with relevant financial regulations and are audit-ready at all times. Team Collaboration: Work closely with other departments, including Sales, Customer Success, and Operations, to align billing processes with customer and business requirements. Management: Manage and train a team of credit controllers, and invoicing assistants based in the UK & Overseas. Qualifications & Experience Education: Bachelor's degree in finance, Accounting, or a related field. A professional qualification (e.g., ACA, ACCA, CIMA) is desirable but not essential. Experience: 3-5 years of experience in billing, revenue recognition, or finance systems management. Systems: Experience using large ERPs & CRMs – Ideally Netsuite & Hubspot Experience: Ability to demonstrate experience in managing the debt ledger, and ensuring timely escalations to relevant stakeholders in a large organisation. Skills Financial Acumen: Strong understanding of billing processes, financial reporting, and revenue recognition standards. Analytical Skills: Excellent analytical and problem-solving skills, with the ability to interpret complex financial data. Communication: Strong communication skills, with the ability to collaborate across teams and manage internal and external stakeholders. Project Management: Experience managing projects, particularly those related to systems improvement or process change. Attention to Detail: High level of accuracy and attention to detail in managing billing, data, and financial reporting. Nice to have: Experience working in the B2B tech sector for companies operating with recurring revenue subscription models is a plus. What We Offer Holidays: 25 days of holiday plus bank holidays. Flexible Working: Hybrid working arrangements to support work-life balance. Competitive Salary: A competitive salary based on experience and performance. Pension: Company pension scheme. Insurance: Death in service benefit. Equipment: All necessary equipment provided by Joblogic. Culture: Team events, Christmas parties, an amazing office environment, and a fun, collaborative work culture.