Field Service Engineer

6 days ago

Birmingham, United Kingdom Questech Recruitment Ltd Full time

Job DescriptionOur client is a well established and successful company. They are looking for an experienced Field Service Engineer to provide onsite customer support to their range of heavy plant machinery within the region, with a primary focus on keeping the machinery in peak operating condition through scheduled maintenance, repairs and inspections.PLEASE ONLY APPLY IF YOU MEET THE FOLLOWING CRITERIA: * You have experience of servicing a wide range of heavy tracked plant machines * Solid mechanical aptitude * The ability to investigate & diagnose technical problems, which involve climbing on top & underneath the heavy plant machinery * You are comfortable with heavy lifting * Ability to work effectively on you own * Proficiency with MS Office * Interpersonal relationships / Customer awareness / Commercial awareness * Ability to work without supervisionSalary and other benefits: * Company Van is provided * Salary: £18.00 - £20.00 per hour + Overtime, paid at time and a half + Many benefits. * Salary is paid door to door is paid under certain circumstances. * Positive Feedback incentive, 5 pieces of positive feedback will give you a £25.00 Amazon voucher. * Employees employee – Yearly nominations with £1000 for the winner, £500 for second, £250 for third. * Hours of work: 40 hours a weekKey Responsibilities: * Investigate, diagnose and resolve customer reports of technical problems with equipment * Service a wide variety of machines both on and off site * Ability to work independently to troubleshoot and solve problems * Complete job cards to a high standard promptly and within a given timeframe * Complete paperwork and timesheets in a timely manner * Request parts efficiently and effectively * Good customer service skills * Develop and maintain good working relationships with internal and external customers * Supervise Apprentices, when required, to ensure that a high quality of work and safe working procedures are maintained * Ensure compliance with relevant procedures when repairing and inspecting equipment * Ensure work/personal equipment complies with all safety standards * Present a professional image at all times * Take responsibility for health and safety of self, colleagues and customers in line with the Company Health and Safety Policy * All Engineers must ensure that their own tools and equipment are safe and legal to use.This role would suit someone with previous experience in a similar role, such as a Hydraulics Engineer / Field Service Technician / Forklift Truck Technician / FLT Engineer / HGV Technician / HGV Engineer / HGV Mechanic / Mechanical Fitter / Plant Fitter / Plant Mechanic / Field Service Technician / JCB Engineer / JCB Technician / JCB Mechanic / External Service Engineer / Mobile Service Technician / Plant Fitter / Mechanical Fitter / Plant Maintenance Engineer / etc

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