Service Coordinator Team Leader

1 week ago

Warrington, United Kingdom Linde Material Handling Full time

The Service Coordinator Team Leader is responsible for ensuring the provision of high-quality support services to customers, taking responsibility for the day to day supervision and management of the Service Administration team, to be responsible for delivering operational efficiencies and process improvements to enhance the customer service delivered by the team, ensuring both customer and Linde KPIs are met..We OfferEnsuring that all Health & Safety and Environmental procedures are always followed and maintain general housekeeping rules. Ensure familiarity with the requirements of the appropriate quality systems that apply, i.e. ISO9001 To ensure that customer breakdown calls are received and administered in an efficient and professional manner, achieving first time fix & response times wherever possible to achieve maximum efficiency and the required quality standards. Act as the first point of escalation for job & incident management To manage the Servicing and Thorough Examination Plans for the area of responsibility ensuring all services are carried out in accordance with the agreed procedures and timescales. To be responsible for providing quality estimates to customers for repairs, following service and breakdown, including maintaining a follow up and logging procedure.Tasks And QualificationsKey metrics (e.g. annual turnover, production cost, purchase volume, budget): Customer satisfaction and net promotor score Response times / contract adherence % Travel Time First time fix On Time Servicing Aged WIP Estimates for repairs provided Engineer Productivity

  • Service Coordinator Team Leader

    14 hours ago

    Warrington, United Kingdom Kion Group AG Full time

    Service Coordinator Team Leader page is loaded## Service Coordinator Team Leaderlocations: Warrington, United Kingdomtime type: Full timeposted on: Slået op i dagjob requisition id: JR-0083551The Service Coordinator Team Leader is responsible for ensuring the provision of high-quality support services to customers, taking responsibility for the day...

  • Service Coordinator Team Leader

    14 hours ago

    Warrington, United Kingdom Kion Group AG Full time

    Service Coordinator Team Leader page is loaded## Service Coordinator Team Leaderlocations: Warrington, United Kingdomtime type: Full timeposted on: Heute ausgeschriebenjob requisition id: JR-0083551The Service Coordinator Team Leader is responsible for ensuring the provision of high-quality support services to customers, taking responsibility for the...

  • Service Coordinator Team Leader

    11 hours ago

    Warrington, United Kingdom Kion Group AG Full time

    Service Coordinator Team Leader page is loaded## Service Coordinator Team Leaderlocations: Warrington, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: JR-0083551The Service Coordinator Team Leader is responsible for ensuring the provision of high-quality support services to customers, taking responsibility for the day to...

  • Service Coordinator Team Leader

    11 hours ago

    Warrington, United Kingdom Kion Group Full time

    The Service Coordinator Team Leader is responsible for ensuring the provision of high-quality support services to customers, taking responsibility for the day to day supervision and management of the Service Administration team, to be responsible for delivering operational efficiencies and process improvements to enhance the customer service delivered by the...

  • Service Coordinator Team Leader

    23 hours ago

    Warrington, United Kingdom Linde Material Handling Full time

    The Service Coordinator Team Leader is responsible for ensuring the provision of high-quality support services to customers, taking responsibility for the day to day supervision and management of the Service Administration team, to be responsible for delivering operational efficiencies and process improvements to enhance the customer service delivered by the...

  • Service Coordinator Team Leader

    6 days ago

    Warrington, United Kingdom KION Full time

    The Service Coordinator Team Leader is responsible for ensuring the provision of high-quality support services to customers taking responsibility for the day to day supervision and management of the Service Administration team to be responsible for delivering operational efficiencies and process improvements to enhance the customer service delivered by the...

  • Service Coordinator Team Leader

    3 days ago

    Warrington, Warrington, United Kingdom Linde Material Handling Full time £50,000 - £60,000 per year

    The Service Coordinator Team Leader is responsible for ensuring the provision of high-quality support services to customers, taking responsibility for the day to day supervision and management of the Service Administration team, to be responsible for delivering operational efficiencies and process improvements to enhance the customer service delivered by the...

  • Service Coordinator Team Leader

    3 days ago

    Warrington, Warrington, United Kingdom KION Group Full time €30,000 - €60,000 per year

    The Service Coordinator Team Leader is responsible for ensuring the provision of high-quality support services to customers, taking responsibility for the day to day supervision and management of the Service Administration team, to be responsible for delivering operational efficiencies and process improvements to enhance the customer service delivered by the...

  • Service Coordinator Team Leader

    3 days ago

    Warrington, Warrington, United Kingdom Linde MH UK Ltd. Full time £40,000 - £80,000 per year

    The Service Coordinator Team Leader is responsible for ensuring the provision of high-quality support services to customers, taking responsibility for the day to day supervision and management of the Service Administration team, to be responsible for delivering operational efficiencies and process improvements to enhance the customer service delivered by the...

  • Service Coordinator Team Leader

    2 days ago

    Warrington, Cheshire, United Kingdom Linde Material Handling Full time

    The Service Coordinator Team Leader is responsible for ensuring the provision of high-quality support services to customers, taking responsibility for the day to day supervision and management of the Service Administration team, to be responsible for delivering operational efficiencies and process improvements to enhance the customer service delivered by the...