Professional Assistant

Job DescriptionArcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets.We are more than 36,000 people, in over 70 countries, dedicated to improving quality of life. Everyone has an important role to play. With the power of many curious minds, together we can solve the world’s most complex challenges and deliver more impact together.Role description:To act as PA support and work in partnership with your Leader to aid the excution of the strategic objectives of your Leaders role and the wider strategic objectives of the business.Work as an integral part of the PA community to share information aligned to role to support the PA team and the leadership team understand progress against strategic priorities to enable efficient working. To be a proactive and effective communicator, working in a collaborative manner with Key Stakeholders.Role accountabilities:Responsible for delivering a timely, high quality PA service to Senior Management.Strategic UnderstandingUnderstand the strategic objectives of the Organisation and how these translate down in your Leaders role. Understand what success looks like for your leader and how that translates in turn to your role.Align to the strategic objectives and success factors of your Leader. Understand the short medium and long term priorities of your leader and use this information to support your activities e.g. to prioritise your leaders diary, workload and wider activities.Schedule regular check ins with your Leader to enable you to respond to short term/ acute need. Schedule review of longer term objectives on a less frequent basis.Daily Operations ManagementUnderstand the business systems and processes aligned to your role. Diary management for your Leader efficiently and effectively planning their time aligned to agreed priorities. Ensuring they are aware of key meetings and events, support them to be well prepared. Support or develop presentations, reports and proposals as required.Arranging meetings. Arranging travel, visas and accommodation as required.Management of agreed ad-hoc projects (single workstreams) aligned to the priorities of your Leader. Reading, monitoring and selectively responding to Management emails.Answer queries promptly as required.Take accurate minutes at meetings and track actions.Maintenance of any electronic filing systems/other filing systems e.g. database/marketing materials.Completion of timesheets and expenses on behalf of your Leader.Organisation of internal / external event.Assess and evaluate business processes in order to identify opportunities for improvement.Manage the set-up of the meeting rooms for client meetings or events, ordering of catering services.Work as an integral part of the PA community to share information aligned to role to support the PA team and the leadership team understand progress against strategic priorities to enable efficient working.Stakeholder Management & EngagementUnderstand who the Key Stakeholders are that your Leader needs to engage with. Understand what information your Leader requires for effective communication with Key Stakeholders and prepare this information in advance of meetings. Act as a point of contact for Stakeholders who require to engage with your Leader. Support Stakeholders as required. Proactively communicate key messages between your Leader and Key Stakeholders and vice versa. Ensure key information is collated and shared with Key Stakeholders to support strategic objectives.Identify any potential challenges or issues with communication of information, flag to your Leader and work with them to identify remedial measures. Model and apply a one team approach with all colleagues irrespective of geographic location.Problem SolvingApply a growth mindset to your role. Prempt what the requirements of your Leader may be and flag issues, where possible providing solutions.Work independantly on initaives as directed by your Leader, develop solutions to drive efficent ways of working. Embrace technology as appropriate to your role, for example in reporting, use of trackers etc. Share good practice with PA community.SHEQModel H&S behaviours.Identify opportunity for your Leader to embrace the H&S culture.Share examples of good SHEQ behaviours to PA communityQualifications & Experience:Demonstrable PA experienceHighly proficient in all Microsoft programmes including MS Word, PowerPoint, Excel and OutlookClient relationship management skillsExcellent business English both written and oralAccurate typing speed of 55 wpm (minimum)Experience working in a professional services consultancy is an advantageAttention to detailAble to self manage and prioritise workloadConfident in working with a demanding client groupHighly organisedProfessional, proficient and proactive in approachExcellent relationship builder and able to influenceAble to communicate proficiently both in writing and orallyCan work under pressure in a calm and thoughtful wayLikes to work as part of a team but equally comfortable working aloneEnjoys the challenge of multi-tasking and delivering.Finishes all work to a high standard even when under pressure / tight deadlinesForward thinker likes to consider the bigger picture, anticipates potential issues and plans for themPositive attitude and willingness to help othersFlexible in approachPragmaticApplies discretion and confidentiality in all mattersExcellent common sense and good sense of judgementResilient and hard workingAble to travel to other locations on an ad hoc basisWhy Arcadis?We can only achieve our goals when everyone is empowered to be their best. We believe everyone's contribution matters. It’s why we are pioneering a skills-based approach, where you can harness your unique experience and expertise to carve your career path and maximize the impact we can make together.You’ll do meaningful work, and no matter what role, you’ll be helping to deliver sustainable solutions for a more prosperous planet. Make your mark, on your career, your colleagues, your clients, your life and the world around you.Together, we can create a lasting legacy.Join Arcadis. Create a Legacy.Our Commitment to Equality, Diversity, Inclusion & BelongingWe want you to be able to bring your best self to work every day which is why we take equality and inclusion seriously and hold ourselves to account for our actions. Our ambition is to be an employer of choice and provide a great place to work for all our people. We believe that by working together diverse people with different experiences develop the most innovative ideas. Equality, diversity and inclusion is at the heart of how we improve quality of life and we work closely with our people across six ED&I Workstreams: Age, Disability, Faith, Gender, LGBT+ and Race. A diverse and skilled workforce is essential to our success.