Facilities Assistant

Job DescriptionSewell Wallis is recruiting for a global firm in the heart of Sheffield, South Yorkshire, who are looking for an experienced Facilities Assistant. This business operates in 40+ countries and has well over 50 offices worldwide.Due to expansion, they are looking for an experienced Facilities Assistant who will support the firm's operations by handling a range of duties related to admin and office maintenance. The ideal candidate will have previous experience as a Facilities Assistant who has previous maintenance experience.What will you be doing?Contribute to the provision of a high-quality service and environment for both clients and visitorsShared monitoring of the One North Facilities Helpdesk inbox, providing a timely response to all queries raised Build awareness of service delivery targets via SLA and KPI'sLiaise with contractors carrying out works, understand the task and monitor progressA variety of basic maintenance and fabric tasks, e.g. desk moves, recording tap temperatures and low usage outlet flushingContribute to the provision of a safe workplace by proactively monitoring the office environment, reporting issues to the team and raising jobs with the FM provider Become familiar with the emergency evacuation procedure and contribute to annual drillsKeep updated on HSE legislation and policiesWork with the Client Services team on meeting room setups, understanding capacity and styles availableCarry out daily AV checks in meeting roomsGreet internal and external visitors as required Adhere to security procedures for visitors and clients, including access passes. Record and track these to uphold security procedures. What skills are we looking for?Good communication skillsGood practical aptitude, matched with enthusiasm and a desire to solve problemsUnderstanding the right questions to ask to gather information, teamed with the ability to consider a problem and suggest practical solutionsA team playerCustomer Service oriented with a 'can-do' attitudeA basic understanding of all Microsoft applications is desirable Ability to work on own initiative with a proactive attitude while maintaining standards under pressureWell organised, able to plan and prioritise work, with strong attention to detailThe ability to listen, question and interpret information to understand requirementsProblem-solving skills and the ability to suggest and deliver creative/innovative solutions Excellent verbal and written communication skills Able to build strong relationships with key stakeholders, e.g. landlord, contractors, internal staff, and other Facilities teams when requiredFlexibility to support outside usual hours if requiredWhat's on offer?Competitive basic salary (reviewed annually)Generous bonus schemeUp to 25 days holiday (rising to 28 days with service)Holiday exchange schemePrivate medical insuranceEnhanced parental leaveApply below, or for more information, contact Lewis Walker.To apply please send your CV, quoting our reference and specifying which website you saw this position advertised on. Due to the high volume of applications please accept that if we have not responded to your application within seven days, your application has not been successful. Sewell Wallis is a specialist recruitment company with a vast amount of experience in our industry we offer permanent, temporary and interim recruitment support for accounting and finance, human resources and business support positions. We recruit at all levels within finance from Purchase Ledger Administrator and Credit Controller level through to Financial Controller and Director positions. With offices in Sheffield and Leeds, we are well situated to cover all of South Yorkshire, West Yorkshire and Manchester. Please visit our website for more information on accountancy and finance jobs and human resources or business support positions