Clinical Services Assistant

2 days ago

Epsom, United Kingdom Epsom and St Helier University Hospitals NHS Trust Full time

To be part of the clerical team in Radiology, making appointment bookings, and dealing with patients mainly by telephone and sometimes in person. You will be expected to do general reception duties as required. To ensure all patients receive the highest customer care and all staff and patients visiting the radiology department are dealt with professionally. The post holder will be based on the Epsom Hospital site in the Radiology Diagnostic Booking Centre; however, some flexibility is necessary to attend St Helier as and when management requires it. The role is full-time Monday - Friday. We have a vacancy for self motivated and hard working individual to carry out administrative and clerical duties in the Radiology department based at Epsom Hospital The position involves appointment bookings and occasional reception duties, dealing with patients both in person and by telephone. The successful applicant will need to have excellent communication skills with knowledge of IT and keyboard skills. Experience of appointment booking and reception duties is desirable although full training will be given Epsom and St Helier University Hospitals NHS Trust provides a range of medical services to approximately 490,000 people living across southwest London and northeast Surrey. In addition, we provide more specialist services, in particular renal and neonatal intensive care, to a wider area, covering parts of Sussex and Hampshire. We serve an area that is rich in diversity, with a mix of urban and rural areas, and differing levels of quality of life. We cover some of the most prosperous postcodes in the country, as well as some poorer areas. Together with our colleagues at NHS Surrey and NHS Sutton and Merton, we work to make sure that we deliver the best possible care to the communities we serve. The Trust employs approximately 5,000 staff across its hospitals and is supported by over 500 volunteers."

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