Call Centre Agent
1 week ago
Are you tired of your retail role and looking for something new? Our office-based role gives you a change of scenery and a new direction
**We’ve won multiple awards for being the best and we want you to be a part of this**
**On top of your starting salary which is very competitive in today’s market, we also include a wide range of benefits to thank our hardworking staff.**
- Very healthy commission scheme
- giving you the chance to set your own goals and earn
- **Employee engagement events**:
- check out our social media to look at how we immerse you into social events and activities. We want you to be part of our community.
- Incentives**:
- we love to inject the fun and excitement into your working day** with chances to win prizes every day
- Wellbeing tools
- **We want to look after you**:
- Discounted gym membership
- Because we love to encourage a healthy body and a healthy mind
- Opportunities to **give back to local and UK based charities**:
- We host so many events and activities to support charities close to our heart.
- 28 days holiday plus additional days based on tenure
- because we want to reward our loyal staff
- **Monthly bonus** for good time keeping and attendance
- Pension scheme with **employer contributions** from Clearanswer
We’re expanding and growing our EE and BT campaigns and what’s even better is, you don't need any experience doing sales previously as we give you **all **of the training
The training consists of 2 weeks in the classroom and on the calling floor. We like to do a mix of classroom and hands on learning to suit everyone’s learning style so you’re **fully prepared**. Once you’ve graduated from training you’ll be introduced to your new team and be fully immersed into our community by following our shift patterns which span over 5 days (Mon-Sun) with 2 days off (40hrs per week).
**What will I be doing?**
- Providing outstanding customer service via **inbound **calls
- Using all of the great skills we’ve taught you, you’ll be having brilliant conversations, supporting customer queries and talking about our fantastic products.
- Using your ‘ca do’ attitude you’ll be looking at putting your customer first and providing great experiences every time
**Skills we're looking for**
- You may possess transferable skills gained in previous roles such as retail/ hospitality/ care, or this may be your first full time role
- all you need is the willingness to succeed. Someone who is eager to learn
- Hardworking and committed to delivering the very best
- No previous call centre experience is needed as full training is provided
- Someone who’s proactive and wants to get involved.
**Salary**: £20,913.93-£23,567.00 per year
Additional pay:
- Commission pay
Schedule:
- 8 hour shift
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