Care Co-ordinator

**Care Coordinator - Job Description**

**Working Hours**:40 (to include evening and weekend working where necessary)

**Salary**:£22,500k per annum pro rata
- Pension scheme
- Essential car user allowance
- Company laptop
- Referral programme - you can earn £250 for each successful referral
- Hybrid working

**Location**:Expanding Horizons Group

(Cwmbran Office based)

**Responsible to**:TheDirector of Care

**Benefits**
- Annual Leave - 5.6 weeks per year (including bank holidays)
- DBS checks - we cover the cost of your DBS and annual renewal.

**About the role**

Summary of Role:
**_Our Vision is to be the local go to Health and Social care provider, a business built on our reputation for Outstanding Quality; working with commissioners, social workers, and regulators to develop innovative, person-led and value for money services that empowers the people we support to fulfil their potential. _**

We have an exciting opportunity for a Care Coordinator to join our Care & Support company based at our Cwmbran office.

To ensure all care packages are covered with appropriate levels of care workers at all times using effective rostering to fully utilise staff hours and drive employee engagement. To approve annual leave requests and monitor staff sickness and absence levels and to organise the company’s on-call rota. To liaise with the registered manager to ensure adequate cover for all existing and new care packages to guarantee the smooth running of the care service. To assist the manager in the management of costs by ensuring working patterns are efficient and logical. To provide excellent quality care and support service to vulnerable adults and children, both at home and in the wider community.

Experience

You must demonstrate commitment to working within a team, have a flexible approach to working hours and experience within the Care industry. This role will involve an element of on-call duties, therefore a driver with access to a vehicle is essential.

2 years’ experience working as a senior care worker

Confident in decision making

Excellent communication skills

**More about the role**

**Business Responsibilities**
- Person-Led: always focus on the person, adjusting approach to meet specific needs and ensuring the people we support are equal partners when making decisions that affect their lives.
- Attachment: develop meaningful and effective relationships with individuals, based on an understanding of needs, preferences, and well-being, whilst maintaining appropriate professional boundaries.
- Continuity: follow policies and protocols consistently including management of personal timekeeping and sickness and attendance; providing flexibility, reliability, and consistency for the people we support.
- Home Life: always respect privacy and dignity, recognise diversity and individuality, and enable the people we support to control their own lives wherever possible.

**Team Responsibilities**
- Uncompromising levels of cleanliness are the responsibility of every employee; take pride in your work environment whenever you notice issues.
- Create a positive work environment and be a role model within the team.
- Communicate effectively within the team (oral and written)
- Take responsibility for registration, professional qualification, assigned mandatory and specialist training and personal development opportunities provided by the company.
- Practice energy and environmental conservation at all times; switch off lights when you can, avoid buying single-use plastics; shop locally, shop organically, re-use and recycle to help reduce our carbon footprint.
- Use carefully, take proper care and ensure regular maintenance and repair of company property and equipment.
- Always follow policies and protocols, provide constructive feedback during weekly mentoring and report concerns without delay in line with our ethos of continuous improvement.
- Personal dress code and hygiene must always be immaculate and convey a professional image. Footwear must always be safe and sensible, having regard to health and safety considerations.
- Notify you line manager of any health and safety concerns, using accident, incident and near miss forms to communicate problems, injuries or concerns you have without delay.
- It is every employee’s responsibility to take immediate action if they witness or are disclosed information that raises safeguarding concerns without delay.

**Individual Responsibilities**
- Create, organise and coordinate weekly rotas for our Supported Living and Residential Services ensuring a high quality of service and continuity of care is delivered.
- To approve annual leave requests and monitor staff sickness and absence levels.
- To organise and take part in the company’s on-call rota. **(Paid in addition to salary).**:

- To liaise with the registered manager to ensure adequate cover for all existing and new care packages to guarantee the smooth running of the care service.
- To assist in the m