Dental Receptionist
3 days ago
**About Us**
Northlight Dental is a well-established dental practice dedicated to providing exceptional care to our patients. We pride ourselves on our friendly and supportive environment, and we are looking for a full-time receptionist to join our team and help us maintain a positive and welcoming experience for our patients.
**Position overview**
As a crucial member of the Northlight Dental team, the Receptionist will be the first point of contact for patients, playing a vital role in creating a warm and professional atmosphere. This role requires a dedicated and organized individual with excellent communication skills who can manage multiple tasks efficiently and support both the administrative and dental teams.
**Duties**
- Greet patients warmly as they arrive at the practice and assist them with check-in procedures.
- Schedule and confirm appointments, ensuring efficient use of the dentist's time.
- Manage patient records, maintaining confidentiality and accuracy in all documentation.
- Answer phone calls and respond to inquiries regarding services, appointments, and general practice information.
- Process payments and handle billing inquiries with professionalism.
- Collaborate with dental staff to ensure seamless patient flow and support during treatments.
- Maintain a clean and organised reception area, ensuring all materials are stocked and readily available for patients.
*
**Requirements**:
- Previous office experience is essential; administrative experience within a healthcare setting is highly desirable.
- Excellent communication skills, both verbal and written, with a strong focus on customer service.
- Proficiency in using computer systems and dental software is an advantage.
- Strong organisational skills with the ability to multitask effectively in a fast-paced environment.
- A friendly disposition with a professional appearance is required to create a welcoming atmosphere for patients.
**Job Types**: Full-time, Permanent
Pay: From £13.00 per hour
Expected hours: 40 per week
**Benefits**:
- Company pension
- Employee discount
- Free parking
- Sick pay
Work Location: In person
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