Welcome Host

2 weeks ago

Grantham, United Kingdom Boundary Outlet Full time

**Welcome Host**

**20 hours a week working 4 days out of 7**

**Grantham, Lincolnshire**

**Summary**: We don’t just sell products - we create shopping experiences

We’ve been offering premium brands at discount prices for nearly 40 years. Hugely proud of our past but always looking forward, we’re passionate about a better retail future for our customers and our people. Our team is changing the way we interact with customers throughout our stores and leading in transforming retail.

This is a role for a Welcome Host, someone who is committed, enthusiastic and takes great pride in their work. We are looking to appoint someone with a friendly disposition who is confident in dealing with customers whilst striving to deliver exceptional levels of customer care and service at all time in this front-of-house role.

We are looking for motivated individuals who will be dedicated to shaping the customer experience within our stores.

**What you’ll be responsible for**: Helping to build the next-generation Boundary Outlet Experience
- Meet and greet all visitors to the store with a warm and friendly welcome
- Delivering outstanding customer service at all times
- Confidence to deal diplomatically, politely and courteously with the general public, staff, managers and our security team
- Observant, flexible and friendly positive attitude
- Duties will include complaint handling and dealing with general enquiries in a friendly and efficient manner
- Committed and vigilant, previous experience of retail security is desirable
- Recognising the importance of always achieving high standards of appearance, performance and professionalism.

**The Perks**:

- Company Pension Scheme
- Employee Assistance Program
- Long Service Awards
- Store Discount
- Free Parking

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