Customer Service Assistant
6 days ago
Overview:
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative.
As a Customer Service Representative, you will be a point of contact for our customers, providing exceptional service and support.
**Responsibilities**:
- Utilize upselling techniques to promote additional products or services
- Maintain a high level of professionalism and phone etiquette at all times
- Provide prompt and efficient resolution to customer complaints or concerns
- Collaborate with other team members to analyze customer feedback and identify areas for improvement
**Skills**:
- Excellent communication skills, both verbal and written
- Strong data entry skills with high accuracy and attention to detail
- Proficient in phone etiquette and customer service best practices
- Ability to analyse customer needs and troubleshoot any issues.
Ability to learn our product range and familiarize yourself with our products efficiently.
Products are mainly office products, printer inks and some electrical products.
**Job Types**: Full-time, Part-time, Permanent
Pay: From £22,308.00 per year
Expected hours: 30 - 40 per week
**Benefits**:
- Canteen
- Company events
- Company pension
- Employee discount
- Free parking
- On-site parking
- Work from home
Schedule:
- 8 hour shift
- Monday to Friday
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- customer service: 1 year (required)
Work Location: In person
-
Customer Service Assistant
2 weeks ago
Newport, United Kingdom Euro Garages Full time**Role**: Customer Service Assistant **Location**: Newport, NP19 8BW **Hours**: Part-Time / Full-Time Hours Available / Permanent **Hourly Rate**: £10.05 above 18 **Bonus Scheme**: Quarterly Bonus Incentive! **Company**: EG Group We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our...
-
Customer Service Assistant
1 week ago
Newport, United Kingdom EG Group Full time**Role**: Customer Service Assistant **Location**: Stowhill, NP20 4GA **Hours**: Part-Time / Full-Time Hours Available / Permanent **Hourly Rate**: £10.05 above 18 **Bonus Scheme**: Quarterly Bonus Incentive! **Company**: EG Group We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our...
-
Customer Service Assistant
1 week ago
Newport, United Kingdom EG Group Full time**Role**: Customer Service Assistant **Location**: Newport, NP19 8BW **Hours**: Part-Time / Full-Time Hours Available / Permanent **Hourly Rate**: £10.50 aged 18+ **Bonus Scheme**: Quarterly Bonus Incentive! **Company**: EG Group We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our...
-
Customer Service Assistant
6 days ago
Newport, United Kingdom Chartwells - Schools Full time**More about the role**: Could you bring your spark to Chartwells? Here's what you need to know before applying: Your key responsibilities will include: Preparing delicious, high-quality food that delights our clients and customers Serving customers, ensuring they receive an easy and seamless personalised experience Being knowledgeable about the food service...
-
Customer Service Assistant
1 week ago
Newport, United Kingdom Motorpoint Full timeAt Motorpoint, we will look after you! We genuinely do live and breathe our values which are **Proud, Honest, Happy and Supportive.** So buckle up and we will drive you safely to your goals within the automotive industry. **We will be holding a virtual assessment afternoon for the Customer Service Assistants' positions we have based at our Newport...
-
Customer Service Assistant
1 week ago
Newport, United Kingdom Motorpoint Full timeDRIVING DREAMS At Motorpoint, you’ll never take a backseat. Your needs are at the forefront of our agenda as an employer. We call it ‘driving dreams’ and it’s what we’ve been doing since we started with a single site in Derby, back in 1998. We set out to do things differently. Creating the kind of team spirit you just don’t find elsewhere in the...
-
Customer Service Assistant
2 weeks ago
Newport, United Kingdom The Range Full timeAs a result of our expansion plans and our continued ongoing success we are looking to appoint a part time Customer Service Assistant. In this role you will be the face of The Range delivering great service and promoting The Range as a unique one-stop shopping experience. In this role you will be the face of The Range as the first point of contact a...
-
Customer Service Assistant
6 days ago
Newport, United Kingdom Disco Bowl Newport Full time**Job Title**: Part-Time Laser Quest Host / Customer Service Assistant **Location**: Disco Bowl Newport **Hours**: 16-20 hours per week (flexible, evenings and weekends required) **About Us**: Disco Bowl Newport is a busy and exciting entertainment venue offering bowling, Laser Quest, food, and fun for all ages. We’re passionate about delivering great...
-
Customer Service Senior Advisor
2 weeks ago
Newport, United Kingdom Crown Commercial Service Full time**Details**: **Reference number**: - 273726**Salary**: - £26,029 - £28,393**Job grade**: - Executive Officer- Band 2**Contract type**: - Permanent - Apprenticeship**Type of role**: - Contact Centre**Working pattern**: - Flexible working, Full-time**Number of jobs available**: - 1Contents Location About the job **Benefits**: Things you need to...
-
Customer Service Assistant
6 days ago
Newport-On-Tay, United Kingdom Shell Abercraig service station Full timeIf you have Fuel convenience experience great, however, don’t worry if you haven’t, as full training will be provided. We provide your uniform, personal and online training and encouragement in the role as there is lots of opportunity to progress within the company. - A passion for providing great customer service in a varied role - Experience of sales -...