Hire Desk Controller
2 weeks ago
In the role of Hire Desk Controller, your responsibilities will include:
- Receiving and processing customer orders, collaborating with the service and transport departments to ensure order fulfillment.
- Handling customer inquiries and maintaining effective communication.
- Inputting customer orders into the IT system.
- Providing cost estimates to customers.
- Managing off-hires and processing them through our IT system.
- Developing and sustaining knowledge about the Company’s equipment available for hire or sale.
- Assisting the Management team in leading regular reviews of depot procedures to enhance customer service, performance, and productivity.
- Calculating, supplying, and following up on quotations.
- Generating necessary reports for customer
- Professional demeanor with excellent communication and interpersonal skills.
- Approximately 5 years of work experience in equipment hire.
- PC literate with proficiency in Microsoft Systems (experience with InspHire is advantageous).
- Ability to prioritize workloads and meet tight deadlines.
- Local area knowledge for the depot areas served.
- Self-motivated with strong administration, time management, and organizational skills.
Pay: £24,000.00-£30,000.00 per year
**Benefits**:
- Company pension
- Free parking
- On-site parking
Schedule:
- Monday to Friday
**Experience**:
- Hire: 4 years (required)
Work Location: In person
Reference ID: Hire Desk Controller
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