Homecare Office Assistant

3 days ago

Wakefield, United Kingdom Tees Healthcare Services Limited Full time

Here’s a sample **Domiciliary Care Office Assistant** job description, suitable for use in a home care agency or organization that provides in-home support services:
**Job Title: Domiciliary Care Office Assistant**
**Location**: Wakefield
**Reports To**: Care Manager / Office Administrator

**Job Summary**:
The Domiciliary Care Office Assistant supports the daily administrative operations of a domiciliary care agency, ensuring smooth communication between care staff, clients, and management. The role involves maintaining accurate records, scheduling carers, and assisting with client inquiries in a professional and compassionate manner.

**Key Responsibilities**:

- Schedule and coordinate carers’ appointments with clients, adjusting for changes or emergencies
- Maintain up-to-date records of clients and care workers in compliance with data protection laws
- Support with recruitment tasks such as arranging interviews and processing documentation
- Prepare and file documentation, including care plans, risk assessments, and timesheets
- Monitor and order office supplies as needed
- Assist with payroll and invoicing support as required
- Liaise with social workers, healthcare professionals, and client families as needed
- Ensure all activities comply with CQC standards and relevant healthcare regulations

**Qualifications**:

- GCSEs (or equivalent); NVQ in Business Administration or Health & Social Care is advantageous
- Previous experience in a care or office environment is preferred
- Excellent communication and interpersonal skills
- Strong IT skills, including Microsoft Office and care management systems
- Ability to manage time effectively and prioritize tasks in a fast-paced environment
- Discreet and professional with a strong sense of confidentiality and empathy

**Job Type**: Part-time

Pay: £12.21-£12.50 per hour

Expected hours: 25 per week

**Benefits**:

- Company pension
- Free parking
- Language training provided
- On-site parking

Schedule:

- Monday to Friday

**Language**:

- English (preferred)

Work Location: In person

Expected start date: 12/05/2025

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