Service Advisor

2 days ago

Aberdeen, United Kingdom John Clark Motor Group Full time

**Service Advisor**

Highly competitive salary, bonus plus fantastic benefits

A fantastic opportunity has arisen to work at **Audi** in Aberdeen** as a Service Advisor**

**Do you have what it takes to work in a highly demanding customer focused role?**Are you confident and motivated to provide a high level of customer satisfaction? This is a critical customer focused role which demands the highest levels of professionalism and customer care.

**The Role as Service Advisor**
- Evaluate customer needs on servicing or repair requirements, in line with Vehicle Health Checks
- Ensure the customer is aware of all applicable costs and the progress of repairs in a timely manner and competently handling objections
- Coordinate internally with the workshop colleagues to progress the vehicle through the service process
- Deliver exceptional customer service in order to achieve the customer satisfaction set objectives whilst adhering to the manufacturer standards and dealership procedures
- Maintain accurate customer details to ensure customer database is up to date
- Up to date knowledge on additional products and services is essential
- Work in line with all service and warranty policies of both group and manufacturer

**Skills & experience we know will help Service Advisor succeed in this role**
- Previous Customer Service experience is preferable
- Deliver first class service to achieve company and manufacturer objectives
- Self-motivated with experience of achieving targets
- Confident and professional communication skills

**If you’ve got it, we want it and in return you will benefit from us**:

- 6 weeks holiday (30 days per year, full time) increasing with length of service
- Additional earning potential through bonus
- Careers development opportunities (click here for more info on our team stories)
- Award winning In-house and manufacturer training
- Access to Colleague car purchase schemes
- Group contributory pension scheme
- Life assurance
- Industry leading employee discount platform at a wide range of high street & online providers
- Employee support available from trained specialists, 24/7/365 for emotional, mental, legal requirements
- Colleague uniform provided
- Preferential rates on borrowing and saving schemes
- Family Fun Days and dealership events
- Preferential rates on vehicle parts purchases and servicing.
- Cycle to work scheme

**SoWhat happens next?

  • Service Advisor

    2 days ago

    Aberdeen, United Kingdom Arnold Clark Full time

    We are currently recruiting for a new enthusiastic Service Advisor to help us keep our Aberdeen Fiat/Motorstore branch running smoothly. **Hours** Full time, Monday-Friday, 8am-5.30pm, rotational Saturday 8am -12pm. Flexible working may be available depending on branch. **About the role** Arnold Clark Service Advisors are responsible for delivering...

  • Service Advisor

    4 days ago

    Aberdeen, United Kingdom John Clark Motor Group Full time

    **Service Advisor** Industry leading salary & benefits A fantastic opportunity has arisen to work at **VW** in Aberdeen **as a Service Advisor.** **Do you have what it takes to work in a highly demanding customer focused role? **Are you confident and motivated to provide a high level of customer satisfaction? This is a critical customer focused role which...

  • Service Advisor

    4 days ago

    Aberdeen, United Kingdom John Clark Motor Group Full time

    **Service Advisor** Highly competitive salary, bonus plus brilliant benefits A fantastic opportunity has arisen to work at **Audi** in Aberdeen** as a Service Advisor** **Do you have what it takes to work in a highly demanding customer focused role?**Are you confident and motivated to provide a high level of customer satisfaction? This is a critical...

  • Service Advisor

    3 weeks ago

    Aberdeen, United Kingdom Arnold Clark. Careers Full time

    We are currently recruiting for a new Service Advisor to help us at our Aberdeen Service Centre. We offer: 33 days' holiday allowance with room to grow Generous retail discounts Private healthcare Simplyhealth - all employees have access to a GP 24/7 and can claim money back on medical and dental treatments Pension scheme Maternity and paternity packages...

  • Service Advisor

    7 days ago

    Aberdeen, United Kingdom John Clark Motor Group Full time

    Drive Exceptional Service: Service Advisor at John Clark Seat Skoda and Cupra Aberdeen OTE £36k uncapped. Fantastic Benefit Package, plus lots more **Are you passionate about delivering outstanding customer experiences? Do you thrive in a dynamic, high-paced environment where your positive attitude and professionalism truly shine?** Then your next...

  • Service Advisor

    7 days ago

    Aberdeen, United Kingdom Scania Full time

    **Service Advisor** **£23,000 per annum + excellent benefits + annual bonus** **Monday - Friday 0800 - 1730** Due to our continued success as one of the country’s leading suppliers of heavy commercial vehicles we have an exciting opportunity for a Service Advisor who takes pride in providing excellent customer service and has a passion for working with...

  • Service Advisor

    3 weeks ago

    Aberdeen, United Kingdom Arnold Clark. Full time

    Job DescriptionWe are currently recruiting for a new Service Advisor to help us at our Aberdeen Service Centre.We offer:33 days' holiday allowance with room to growGenerous retail discountsPrivate healthcareSimplyhealth - all employees have access to a GP 24/7 and can claim money back on medical and dental treatmentsPension schemeMaternity and paternity...

  • Service Advisor

    2 weeks ago

    Aberdeen, United Kingdom Arnold Clark. Full time

    Job DescriptionWe are currently recruiting for a new Service Advisor to help us at our Aberdeen Service Centre.We offer:33 days' holiday allowance with room to growGenerous retail discountsPrivate healthcareSimplyhealth - all employees have access to a GP 24/7 and can claim money back on medical and dental treatmentsPension schemeMaternity and paternity...

  • Service Advisor

    1 week ago

    Aberdeen, United Kingdom Bell Truck and Van Full time

    An exciting opportunity has arisen, we are now recruiting for a Service Advisor to join our busy and vibrant team at our BLS depot. Your role will be to work within the Service Department to help with the smooth and efficient running of the department. You will be required to book in work into the workshop, load and programme the workshop to maintain a...

  • Service Advisor

    2 days ago

    Aberdeen, United Kingdom Peter Vardy Full time

    **Service Advisor - Porsche** **Aberdeen** **£Competitive + Bonus + Benefits** **45 hours** Peter Vardy Ltd is a young, innovative, and fast paced, family run company - here to push boundaries to ensure we remain the best at what we do - selling cars. We are leading the revolution to create a future full of ambitious and determined individuals in the...