Head of Fitness to Practice

**Purpose of the role**

The Head of fitness to practise - investigations will lead Social Work England’s investigations function, ensuring our investigations service operates in a responsive, collaborative and proportionate manner and delivers valuable insight to the wider sector, alongside ensuring that the service delivers all aspects of its statutory responsibilities.

You will be responsible for delivery for the investigation’s areas of the business plan. You will also work together in collaboration with colleagues, ensuring the effective delivery of the service aligned to the business plan and our overarching strategy.

You will contribute to our focus on delivering our ambitions as a regulator, and in delivering for people, and on our commitments to equality, diversity and inclusion.

**What you will do**
- Lead and maintain a high-quality triage and investigation service that consistently achieves key performance measures and delivers outcomes in accordance with the business plan.
- Oversee and ensure the effective operation of the triage and investigations function, working within Social Work England’s legislative and operational frameworks.
- Oversee the triage and investigations team, ensuring the recruitment and development of staff and partners to ensure the delivery of the team’s responsibilities.
- Be responsible and accountable for robust, accurate, clear and consistent decision making in relation to triage and investigations activities.
- Develop and continuously review the operation of the triage and investigations function, including working with appropriate challenging targets and key performance indicators, and taking into account feedback about, and quality assurance of, the work of the team.
- Work with teams across Social Work England to ensure changes, improvements and issues relating to the investigation of social workers in England are identified, analysed, and acted upon.
- Establish and maintain accurate performance reporting and forecasting models for workflow and assist with setting the annual budget for the triage and investigation section, making the case for additional resources if required.
- Contribute to the development and implementation of our corporate strategy, business planning, and continuing programme of organisational improvement.
- Prepare high level reporting, documents, and committee papers and present to stakeholders as required
- Be accountable to the assistant director in relation to team, directorate and corporate risk. Understand regulatory risk and the strategies that can be developed to reduce risk and prevent harm.
- Identify and implement changes that enhance flexibility, responsiveness, and quality of service
- Model our values and behaviours, inspiring and motivating our people to achieve our strategic objectives and to achieve our ambitions as a regulator. Work closely with our colleagues to ensure cohesive, collaborative, and effective delivery of our operational activities and strategic aims.
- Build robust relationships with senior stakeholders, including the Professional Standards Authority (PSA) and professional organisations to continuously improve the service in accordance with developments in the regulatory and professional sector, with the main aim of ensuring a high level of public protection. Drive learning and actions from equality, diversity and inclusion initiatives and ensure that our investigation tools are applied fairly and without prejudice to social workers from all backgrounds.
- Ensure that learning from the Fitness to Practise Decision Review Group and through PSA audits and learning points are actioned, embedded within improvement projects and operational processes/guidance and deliver demonstrable improvements.
- Lead on responses for areas of responsibility in relation to the PSA performance review process.

**Job Types**: Full-time, Permanent

**Salary**: £54,467.00-£56,523.00 per day

Schedule:

- 8 hour shift

Reference ID: 234