Pets at Home Group Plc is the UK’s leading pet care business; our commitment is to make sure pets and their owners get the very best advice, products, and care. We have over 450 stores, over 310 Groom Rooms and 440 First Opinion Vet Practices. Our businessis fast-paced, innovative and fun and it's our people that make the real difference. This is a fantastic opportunity to come and work for an award-winning company who put people at the very heart of everything they do.

About the role

To facilitate, analyse and provide insight across:

- Supports provision of flexible resource across Tech & Data function through contract management
- Governance of 3rd party opportunity and contract renewals
- Supporting adhoc governance and compliance activities

**Responsibilities**:
Supports provision of flexible resource across Tech & Data function through contract management
- Maintains and monitors flexible resource contract renewals and master data, ensuring required contract renewals are processed in a timely manner
- Acts as gatekeeper of the Contract Approval Policy, ensuring that flexible resource contracts are processed in line with PAH governance requirements
- Working closely with the PAH Tax Team, maintaining IR35 compliance for all relevant flexible resource contracts, including the provision of relevant communication and awareness to Resource Managers
- Working with PMO and Resource Managers, drafts contractual order forms and internal approval forms for electronic approval
- Supports introduction of framework agreements with agencies/3rd party vendors and supports amendments to these contracts in conjunction with Legal, Procurement and Contract Owners
- Provides updates on renewal status at Portfolio Leadership team meetings
- Works with the Governance, Risk & Compliance Manager, PMO and Resource Managers to provide relevant reporting and financial information
- Maintains relevant Contract templates
- Maintains contractor Onboarding & Off-boarding process.

Monitoring, facilitation, and governance of 3rd party vendor contracts
- Working with the IT Governance, Risk & Compliance Manager, and associated teams such as Legal, Procurement and Contract Owners. Providing oversight and reporting on operational contract renewals, establishing processes for monitoring contract end dates
- Working with the IT Governance, Risk & Compliance Manager to align contract approvals to budget plan and ensure contract costs are captured in line with budget setting activities
- Utilises internal contract fast track process for relevant contract approvals in accordance with the Contract Approval Policy
- Supports maintenance of Tech & Data contracts in PAH contract management system
- Working with Procurement and Legal to maintain a contract planner and provide status updates at a weekly contract review
- Working with Legal & Procurement to implement and maintain document controls and naming conventions within contract management system
- Providing inductions to new starters and actively supporting adherence to PAH governance requirements
- Works with Governance, Risk & Compliance Manager and Contract Owners to provide relevant contract reporting
- Provides ad hoc contract support to teams as and when required

Ad hoc Governance support
- Works with the wider Governance team and Governance, Risk & Compliance Manager to support ad hoc governance activities and reporting

Experience, Knowledge & Expertise - Essential
- Prior experience of working in an IT governance and/or contract management role
- Experience of tracking and reporting key metrics for a technology function or similar
- Experience of reviewing data to identify quality issues, anomalies or errors that need correcting and managing the corrective actions
- Experience of working within a fast-paced change environment
- Strong personal organisational skills, to manage and prioritise workload

Our diversity and inclusion vision is that everyone is welcome and feels part of our group. If you think you’re a good match to what we are looking for, and you share our belief that together 'we’re better with pets’, we’d like to hear from you, whateveryour background or circumstances.

About our purpose

Far more than a retailer, Pets at Home Group is the UK’s leading pet care specialist, fulfilling every possible pet and owner need, from food and accessories to grooming and vet services. Since 1991, we’ve been building a business around pets and their owners,and we’ve set our sights on becoming the best pet care business in the world. Join us now and you can be part of that journey, developing your future as we develop ours. This is a place where you can take pride and passion in your work within an inspiring,professional team that’s focused on supporting pets and their owners to live happier lives together.

We’re driven by the wellbeing of pets, and we make sure we look after our people too. We depend on your commitment and innovation and reward it with competitive pay and comprehensive benefits. Together we’ll create the future of pet care.