Customer Service Representative
2 weeks ago
**Customer Service Representative - £26,000 per Annum - Hybrid working - Maidstone -**
**13:00 to 22:00pm Monday to Friday**
**Company overview
**A global logistics organisation with continued year on year growth in over 25 locations worldwide, are seeking a Customer Service Representative to join their fast paced and dynamic team in Maidstone. Specialising in Pharma and Biotech, they are increasingpartnerships worldwide and become one of the market leaders in their respected sector.
**Responsibilities
**- Multitask and manage tasks with speed and accuracy
- Work with customers and resolve inquiries to company standards
- Work with customers to resolve complaints and record incidents using an internal management system
- Ability to support teams cross functional both in office and globally
- Order processing and invoicing
- Raising transport request on an internal management system
**Qualifications
**- You must have a background in customer service
- Three years of experience in providing customer service via phone or in person
- Great telephone manner and listening skills
- Ability to work in a team environment
- Ability to work under pressure
**Package
**- £26,000 salary
- Hybrid working (After training)
- 25 days annual leave
- Pension
- Other benefits
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