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Desktop Support Engineer

2 weeks ago

Oxfordshire, United Kingdom LTS Resourcing LTD Full time

Our client is a well-established Global organisation urgently seeking a Desktop Support Engineer / Modern Workplace Specialist to join their team on a permanent basis.

**Key responsibilities as the Desktop Support Engineer include but not limited to**:

- Provide technology, data and process support for an effective IT service across the organisation, with commensurate travel as appropriate.
- Hardware provisioning
- Asset and licensing management across the MW scope as directed by the operations team.
- Carry out duties to ensure compliance with policies, standards and procedures (operational, legal, regulatory) in accordance with governance mandates.
- Support and be part of business process’s e.g. major incident process, capacity management
- Drive continuous improvements in technology in relation to the operations team scope. This includes being involved with new technology research, defining standards, selection, implementation, and maintenance of technology to adhere with policies and standards.

**Key skills & experience required as Desktop Support Engineer**:

- 3+ years’ experience in Desktop Support Engineer / Modern Workplace /End User Support
- Must have hands-on experience with complex systems and multiple business locations
- Experience and in-depth knowledge of Microsoft Windows desktop and server (AD, DNS, DHCP)