Administrator

**Administrator - Psychology Services - JEXU - 54313**£28,351 - £31,529**London**:
We are recruiting B4 administrators as part of psychological services for the Joint Extremism Unit. The Joint Extremism Unit (JEXU) is a HMPPS and Home Office venture that was established in April 2017 to be the strategic centre for all counter terrorism (CT) work in prison and probation. The unit has oversight of operational delivery against the Prevent and Pursue strands of CONTEST. Delivery is underpinned by a specialist CT case management process, which is delivered by a multi-disciplinary team. It provides end-to-end offender management for such cases and is the mechanism through which an individual’s risk and rehabilitative pathways are assessed and monitored in relation to the concerns of engagement with an extremist group, cause and or ideology. The HMPPS teams work proactively at a local, regional and national level with operational partners, including Police and security services, to case manage individuals, share information and intelligence and assist with active investigations. The regional teams include operational and probation colleagues.

There are several key elements to this role
- The post-holder will be required to develop relationships with a range of internal and external stakeholders. In order to achieve this, there is a requirement to attend key meetings in London/ the JEXU office at least two days a week (when business returns to normal following current COVID restrictions).
- The post-holder will be required to collate and manage data; gathering information and using systems to log/analyse to provide information to senior stakeholders.
- The post holder will need excellent organisation skills and an ability to prioritise and manage their own work load amongst competing demands.

**Overview of the job**
The job holder will be required to provide administrative support and assistance to staff members within their Directorate. Providing a professional and efficient service.

**Summary**
The jobholder will be responsible for carrying out administrative processes, maintaining systems and will act as first point of contact for all HMPPS, MOJ and wider criminal justice stakeholder enquiries arriving into their team, via functional mailboxes, telephone or mail

They will have no direct line management responsibilities but will have regular contact, in an administrative capacity, with internal and external stakeholders including at a Senior level. They will be relied upon to act at all times with professionalism and discretion and in a way that reinforces and enhances the positive reputation of HMPPS.

The post holder also undertakes a variety of specific activities and duties, for which they are held personally accountable, commensurate with their grade.

**Responsibilities, Activities & Duties**

The job holder will be required to carry out the following responsibilities, activities and duties:

- To provide secretariat support to meetings, including all preparation of work, taking minutes/notes.
- Assist with the management of local activities for example business continuity, use of government procurement card, sickness absence management. Assist with the collation of data and other management information requirements.
- Co-ordinate/draft responses to information requests under Freedom of Information and Data Protection Acts and / or Parliamentary Questions.
- Support and advise staff and management with queries and current personnel policies and procedures.
- To maintain administration databases to record and monitor information & produce monthly reports on these. Ensure that data entered into local and national systems is accurate and in accordance with agreed timescales
- To contribute to the review and development of systems, including procedures regarding the review of all specialist support systems and processes to identify and implement efficiency improvement measures, as required
- Assist the Budget holder with financial planning and maintenance of financial records
- Provide management with management information relating to the relevant area
- Act as first point of contact for relevant external stakeholders
- Monitor the functional mailboxes, action any issues and where needed log the request in the relevant folder/spreadsheet.

The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The Job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation scheme and shall be discussed in the first instance with the Job Holder.

**Behaviours**
- Making Effective Decisions
- Seeing the Big Picture
- Delivering at Pace
- Working Together
- Changing and Improving

**Essential Experience**
N.B. Converting job descriptions to the new Success Profile format means areas captured in experience could also be assessed