Watford Based

5 days ago

London, United Kingdom Golden Tours Limited Full time

**Please note that you will be required to provide your right to work at the interview stage. This includes a valid passport, and a share code (if applicable).**

**Hours of work**:
**2 on 2 off shift pattern from 08:30am - 22:30pm - 40 hour contract.**

This role involves providing a warm welcome to our customers and ensuring a flawless experience at every point. This is a fantastic opportunity to engage, build rapport and use your amazing personality to create a memorable and individual experience for our customers.
- Meet and Greet customers arriving at Warner Bros Studios.
- Engaging with customers to pick up on revenue-generating opportunities.
- Consistently mindful of the operational target of On-Time Performance, we want our buses to always leave on time.
- Vigilant to ensure security standards are never compromised and remain alert throughout the check-in process.
- Preparing Packages for customers
- Liaise with reps working from departure location for any last-minute bookings, issues or clients travelling on the later departure.
- Prepare a detailed report on operations throughout the date.

Applicant’s Criteria
- You must be fluent in English
- Excellent communications and customer service skills
- Great personal presentation
- Self-motivated with a strong work ethic
- Excellent people skills and a sound team player
- The ability to work under pressure
- Flexible
- Attention to detail
- Previous experience in a similar role would be advantageous

Work remotely
- No

**Job Types**: Full-time, Permanent

**Salary**: £12.00 per hour

Schedule:

- Weekend availability

Application question(s):

- Do you live locally/near to Watford and are able to travel to the Warner Bros Studios?

**Language**:

- English (required)

Work authorisation:

- United Kingdom (required)

Work Location: On the road

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