Housekeeping Supervisor

6 days ago


York, United Kingdom Roomzzz Aparthotel Full time

Roomzzz York boasts 97 luxury Apartments, located on the banks of the River Ouse, and directly next to Rowntree Park. The Aparthotel has an onsite Gym, Deli, Car Park and excellent staff facilities.

Combining the comfort of a hotel with the convenience of a serviced apartment, our aim is simple: To give our guests more space, more freedom, more of the things they want and less of the things they don't.

Simply put, staying at Roomzzz is like having your own stylish city centre apartment, but with someone else to tidy up and bring you fluffy towels.

We are recruiting a Housekeeping Supervisor for Roomzzz York. A fantastic opportunity to be part of a luxurious brand where our friendly housekeeping staff thrive on delivering an excellent guest and member experience.

**Duties**:

- To assist in assigning and supervising the work of Housekeeping staff, according to the staffing model.
- To deputise in the Head Housekeeper absence and manage the department as required.
- To assist with co-ordinating the training and induction of staff ensuring records are kept.
- To check the bedrooms, corridors, staircases and public areas for cleanliness and maintenance.
- To assist with drawing up special cleaning tasks and keep records.
- To issue, request, and control the guest supplies, and advise the Hotel Manager of purchasing requirements for guest supplies.
- To carry out paperwork, processes and administrative work as required by Roomzzz Ltd.
- To clean rooms as and when required.

**Skills**:

- Passion for cleanliness with a keen eye for detail and high standards.
- A desire to consistently deliver an excellent level of service and improve departmental performance.
- Excellent customer service and communication skills.
- A focus on quality standards of your own work and that of your team.
- Drive to lead a team.

Previous Housekeeping experience is required, ideally at a supervisory or management level. A high level of flexibility is required to cover changes in services, dependant on the needs of the business.

The working hours for this role are 40 hours per week and you may be required to work weekends and Bank Holidays.

**Job Types**: Full-time, Permanent

**Salary**: £22,000.00 per year

**Benefits**:

- Company events
- Cycle to work scheme
- Employee discount
- On-site parking
- Store discounts

Schedule:

- Monday to Friday
- Weekend availability

**Experience**:

- Housekeeping: 1 year (preferred)



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