Trainee Optical Retailer/call Centre Assistant

1 week ago


Milton Keynes, United Kingdom Specsavers Full time

**Trainee Optical Retailer/Call Centre Assistant**

**Location: Milton Keynes**

**Hours: Full time - 39 hours - Part time availability - 2 full days minimum - Weekend work is essential**

**Full training is provided**

**Perks: Specsavers perks, birthday off every year and great career progression opportunities**

Have you ever considered a career in optics, are you passionate about retail and offering the best customer service?

Here is your opportunity to join a global company with local ownership

Our trainee roles at Specsavers are not your ordinary sales positions - you will join the team as an Optical Assistant/Call Centre Assistant bringing your valued retail & customer service knowledge to meet the caring values and optical expertise of our brand, making sure every patient receives the best care in our stores and over the phone.

**Responsibilities**:

- Welcoming customers into the store
- Using the latest up-to-date equipment to do general checks of the eyes, prior to seeing the Optometrist.
- Providing style advice
- Measuring frames
- Repairing/adjusting frames
- Answering all telephone calls in a prompt, clear and friendly manner
- Transferring calls efficiently
- Responding to customer enquiries
- Ensuring customer details are captured accurately when booking appointments

Specsavers prides itself on personal development & exciting long-term careers - supporting you to develop your knowledge of the optical world.



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