Pharmacy Dispenser
1 week ago
As a Pharmacy Dispenser, you will be an integral part of a dynamic and
driven team, contributing to the safe and efficient delivery of healthcare
services in a fast-paced community pharmacy environment. Under the
guidance of Pharmacists and Pharmacy Technicians, you will ensure the
accurate, timely, and safe dispensing of prescribed medications to
patients. Your role will involve maintaining patient medication records,
providing appropriate advice on common ailments, and advocating for
available pharmacy services. You will also support the operational
efficiency of the pharmacy by assisting with stock management,
maintaining a safe working environment, and delivering excellent customer
service through various communication channels.
**ACTIVITES**:
PEOPLE
- Provide excellent customer service across all communication
channels, including in-store, by phone, and electronically, always
ensuring confidentiality and professionalism.
- Support a positive and collaborative team environment, contributing
to the achievement of pharmacy goals and high standards of
service.
OPERATIONS
- Actively inform patients about the range of pharmacy services
available, including NHS and private services, and other wellness
offerings.
- Provide patients with advice on common ailments, suitable
products, and available pharmacy services, helping to address
health and wellness concerns.
- Address queries from patients regarding the supply and availability
of medications, referring to the pharmacist as appropriate.
- Assist in the daily ordering, receiving, and unloading of stock,
ensuring inventory levels are maintained and medications are stored
appropriately.
- Support shop staff when required to help meet customer demand
and maintain service workflow. This may include responding to
customer queries, processing transactions, or other tasks that
contribute to efficient service and a positive customer experience.
GOVERNANCE
- Dispense medications in accordance with prescriptions, adhering to
Standard Operating Procedures (SOPs) and ensuring compliance
with all legal and regulatory requirements.
- Carry out dispensing tasks in a timely and accurate manner,
ensuring the safe transfer of dispensed items to patients preventing
medication errors.
- Accurately record patient medication information to ensure patient
safety, in line with data protection laws and confidentiality
requirements.
- Ensure the safe storage of medicines, complying with storage
guidelines and regulatory requirements to maintain product integrity
and patient safety.
- Identify and report any medication-related problems, discrepancies,
errors or concerns to the pharmacist for further investigation.
- Keep up to date with mandatory training, medical updates, and
pharmacy-specific knowledge to ensure the delivery of safe and
effective care.
TECHNOLOGY
- Demonstrates proficiency in using pharmacy management systems,
technology, and software to support pharmacy operations,
including dispensing, patient records, stock management, delivery
services, 24/7 machine and clinical services.
FACILITIES
- Complete all daily operational tasks to ensure a clean, safe, and
compliant working environment that supports optimal pharmacy
operations.
MARKETING
- Actively promote and advocate the wider Cure Clinics services,
ensuring customers are aware of the full range of healthcare options
available to them.
- Any other activities as required by the business.
Pay: £25,896.00 per year
Work Location: In person
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