Shift Supervisor

12 hours ago


Brighton, United Kingdom The Brighton Zipwire Full time

The Brighton Zip is a fun bar, kitchen and zipwire location on the seafront next to Brighton Pier.

We are looking for a proactive and hands-on individual to join our team in a supervisor role. This is a dynamic position that requires strong leadership, excellent organisation, and the ability to stay calm and think on your feet in a fast-paced environment.

As the Shift Supervisor, you will play a pivotal role in the day to day management of the business and alongside our existing Assistant Manager and General Manager.

A minimum 1-year working in a similar bar environment is preferred.

**Pay: £13.50 + Holiday Pay**

The role requires:

- Ensure the smooth day-to-day operation of the venue, including full opening and closing procedures
- Adequately stock and prep the venue for daily service, ensuring all areas are ready for trading
- Handle and check deliveries, rotate stock, change kegs, and maintain the overall condition of the bar
- Supervise and motivate a team of 5-20 staff, especially during peak hours
- Assist in the training and development of new and existing team members
- Troubleshoot and solve issues quickly and efficiently as they arise
- Uphold high standards of cleanliness, safety, and compliance with licensing legislation
- Maintain efficiency and accuracy when using tills and ordering systems
- Deliver outstanding customer service at all times - meet, greet, and serve members and guests in a friendly, professional manner
- Respond to customer feedback and resolve complaints with tact and professionalism
- Identify opportunities for continuous improvement and innovation within the venue
- Strong problem-solving abilities and a practical, hands-on approach
- **YOU MUST BE 18+ FOR THIS ROLE**_

**Job Types**: Full-time, Part-time

Pay: £13.50 per hour

Expected hours: 30 - 45 per week

**Benefits**:

- Employee discount

Schedule:

- Day shift
- Every weekend
- Holidays
- Monday to Friday
- Weekend availability

Application question(s):

- Are you able to work holiday periods? (School Holidays, Bank Holidays, Summer Holidays, Christmas Period)

**Experience**:

- Bar management: 1 year (required)
- Kitchen: 1 year (preferred)

Work Location: In person


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