Judicial Appointments Commission

**Judicial Appointments Commission - Quality Assurance Manager - 55339**£34,262 - £38,373**London**:
**About the JAC

The JAC is responsible for designing, planning and running recruitment campaigns to select judicial office holders up to and including High Court Judges. We have a statutory duty to select solely on merit, while keeping our selection processes open to the widest range of applicants. We launch a new campaign for judicial posts every one to two weeks. These range from high volume campaigns for ‘entry level’ posts, attracting upward of 2,000 applicants, to small campaigns for senior roles, attracting a handful of highly qualified people.

Though located at Clive House, Petty France, London, SW1H 9AJ JAC staff are currently working in a hybrid way with some days in the office and some days working remotely. It will be necessary for the successful postholder to work at the JAC location regularly to support business need.

We offer a range of benefits including an attractive annual leave allowance, flexible working and choice of pension schemes. We actively encourage all staff to undertake learning and development as part of their personal objectives.

**The Role**:
We are looking for a **Quality Assurance Manager **(HEO) to join the JAC Operations team. This is a key role where you will bring excellent attention to detail, strong project management skills, and passion for continuous improvement to help our selection teams deliver high quality recruitment campaigns at pace.

You may already have experience of performing a quality assurance role in a fast-paced operational team, or have the appropriate transferrable skills. We’re looking for people who have:

- A pro-active approach to identify opportunities for improvement.
- Excellent attention to detail
- Excellent organisational and project management skills with an ability to prioritise to deadline and work to quality standards
- Good communication skills, both written and oral
- An ability to build and maintain positive relationships with colleagues and stakeholders
- The ability to quickly learn to use unfamiliar software to a good standard, with appropriate training
- The ability to solve problems and work calmly under pressure

**Main responsibilities**:

- Take ownership for the quality assurance of selection material. Working with Judicial Office holders to oversee the production of selection exercise material including presenting information to the JAC Advisory Group.
- Oversee the production of timely and quality written selection reports.
- Take responsibility for the continuous improvement of JAC selection exercises, ensuring that through your quality assurance work you identify where improvements could be made to processes.

**Recruitment process details**:**Behaviours**:We’ll assess you against these behaviours during the recruitment process:

- Managing a Quality Service
- Changing and Improving
- Delivering at Pace
- Communicating and Influencing

In addition to these behaviours, your experience will be assessed during the recruitment process.

You should have experience in the following areas:

- Excellent attention to detail.
- Experience of supporting continuous improvement
- Strong communication skills, both written and oral
- Experience of working with a wide range of stakeholders
- A good understanding of how to manage, prioritise and deliver competing tasks

**Desirable criteria**:

- Experience of delivering quality assurance in a fast-paced operational role.

**Application process**:You need to provide:

- Your CV
- A statement of suitability detailing the relevant skills and experience you have (250 words max).
- Written evidence of the 2 core behaviours for this role: Managing a Quality Service and Changing and Improving

**Sift**:Applications will be sifted based on the CV, Statement of Suitability and the 2 behaviours Managing a Quality Service and Changing and Improving.

**Interview

Applicants invited for interview will be required to undertake a brief work exercise either before or on the day as part of the selection process. More details will be provided if you are invited to interview.

**Reserve List**:
**Further Information**:
If after reading this job description you require any further information, please contact Robert Aldridge, Head of Operational Delivery

If you have any questions about the recruitment campaign, or any terms and conditions relating to the role, please contact the JAC HR Division:
**Salary**:
£34,262 - £38,373

**Additional Information**:
**Working Arrangements & Further Information**:
**Flexible working hours**:The Ministry of Justice offers a flexible working system in many offices.

**Benefits**:The MoJ offers a range of benefits:
**Annual Leave**:
Annual leave is 25 days on appointment and will increase to 30 days after five years’ service.

There is also a scheme to allow qualifying staff to buy or sell up to three days leave each year. Additional paid time off for pub