Housing Management Coordinator Level 3

**Housing Management Coordinator**

Alexander Court, Harrow, London

Part Time (15 hpw), Permanent Contract

Salary £25,200 pa (pro rata), plus Great Benefits

**Empowering customers to live rewarding and happy lives. That’s when it hits home**

We have fabulous job opportunity for you to join our awesome team. We support our brilliant customers in our over 55’s service They live in their own flats in a Sheltered style scheme based in London Harrow.

You’ll be our Housing and Property Guru Focussing on tenancy support, you’ll provide a housing management service to our customers, supporting them to manage their tenancy and rent accounts.

You’ll also help our customers with their housing benefit claims and making sure that these are received on their rent account. You’ll turn around vacant bed spaces so that new customers who need our help can move in quickly. You’ll also make sure our service achieves maximum occupancy, and that we are health and safety compliant

**Customer quote**

“I have been at Alexander Court for over 4 years and I am so grateful for all the guidance and the friendly face my HMC has given me since I moved in”

**About you**

You’re passionate and motivated to help vulnerable people make positive and lasting changes to their lives. You’ll impress us with your ability to work on your own initiative, positively influencing people from all different backgrounds. You’ll have some experience in safeguarding, risk assessments, confidentiality, support plans, alongside working collaboratively.

As Housing Management Coordinator you’re experienced in managing a housing management caseload and overseeing landlord and housing management duties. You know all about re-letting of rooms or units, collecting rents, and taking formal tenancy action when needed. You’re great at managing your own time and have strong written and verbal communication skills.

Must be able to use tech to make sure that we keep our records straight, and customers safe, it's really important that you are technologically savvy (or at the very least not a technophobe)

It would be amazing if you have worked in this type of environment before, however it’s your “can do” positive attitude and enthusiasm that are critical to make this role a success. We can nurture your talent, just let us know in your cover letter why you have a passion for working here
- When you join, you’ll need to have a valid Enhanced Check under the Disclosure and Barring Service. The great news is that we will pay for that to be done if you don’t have a transferrable one._

**About our team**

You’ll be working alongside our fabulous team who are super passionate about supporting customers to reach their goals and celebrating their achievements. To us were not just a team we’re a ‘work family’.

Our manager is Lis Alexander, she has been with Homegroup for 15 years and has worked her way through the ranks to become the Senior Client Service Manager for our Older persons services.

There are 7 of us (8 including you), in the team and we don’t just love to support our customers, we’re there for each other too Ruth, Paul, Billie-Jo, Emmanuel, Leonie, Joan and Tina are our Team Between camping in the great outdoors, favourite ales, border terriers and busy homelives you’re going to love us and our Monday morning Teams meetings

**Working hours**

You will be working 15 hpw between the hours of 9-5 on a Tuesday, Wednesday and Thursday). The exact hours are open for negotiation at interview

**Bank**

Looking for a more flexible working pattern? You can also join us on a flexible basis by being part of our bank. You can work hours that fit around your current commitments or even pick up some additional shifts to your main role to earn some extra cash and get paid weekly

**Be yourself at Home**

Home Group is committed to tackling prejudice and discrimination, not just for our customers, but for our colleagues too We’re super proud of our internal Diversity Networks and allies (Multicultural, LGBTQIA+ and Disability) which support colleagues from different backgrounds to be their true selves. We recognise and celebrate our differences, together we make Home Group a great place to work

**Want to know more?**

If you’re not reading this advert on our careers pages, press the APPLY NOW button to access lots of useful stuff You can download the Housing Management Coordinator Job Description, and find out more about Home Group. We’ve also got some short films that show you what it’s like to work here, and we know you’ll want to find out more about our benefits and rewards

**Work Locations***: Stanmore (Alexander Court) Alxander Court 217 Honeypot Lane Stanmore HA7 1HH

**Closing Date***: 27.Jan.23, 5:59:00 PM