IT Support Technician

2 days ago

Heanor, United Kingdom ITECCO Full time

**IT Support Technician (Flexible Working)**
**Role**: IT Support Technician
**Location**: Heanor, Derbyshire, England
**Salary**: £22,000 - £26,000
I am looking for a focused and driven IT Professional to join a thriving business within the transport industry on a permanent basis. This is a busy working environment, as the business is made up of multiple sites across the East Midlands, and you will bethe first point of contact for all IT issues and queries raised across the business.
As the IT Support Technician for this company, you will take full ownership of any issues that are raised with you allowing you to use your own initiative to achieve results. If issues cannot be fixed by you, you will be required to escalate these to the seniormembers of the team if necessary or liaise with external 3rd party support companies.
You will investigate issues involving PCs, laptops, thin client and telephony systems and will be provided with the opportunity to work with a variety of technologies and projects, working your way up very rapidly within the business.

**Benefits**:
**25 Days Holiday + Bank Holidays
**Free Travel across the East Midlands
**Generous Pension Contribution, Company Pool Vehicles
**Flexible working policy (WFH Option)
**Private Healthcare, Employee Assistance Programme
**Role Requirements**:
**Act as the 1st point of call for all issues raised across the business - communication and customer service is key
**Get stuck in from day one - the more you put in the more you get back
**Partner up with senior engineers to shadow them, broaden your technical knowledge and learn new skills
**Get involved with ongoing projects across the business
**Technical Skills from you**:
**Windows Server and OS
**Office 365
**Active Directory
**Network Troubleshooting - DNS / DHCP
This job will suit anyone looking for a challenging yet rewarding role in an innovative and exciting working environment, whether you are a fresh graduate looking to kickstart your career in IT or an experienced technician with previous experience.

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