Student and Business Services Assistants

3 days ago


Newtown, United Kingdom Prospero Teaching Full time

Duties will include but are not limited to the following:

- To provide students with advice, guidance and signposting across a range of areas including, courses, personal, welfare, wellbeing and financial matters that impact on their learning;
- To contribute to a professional front line, confidential reception function for visitors staff and students and provide support, advice and guidance when required;
- To undertake all administrative duties relating to student finance including EMA, WGLG and the Financial Contingency Fund
- To liaise with and refer students to College staff and departments
- To communicate and liaise with departments across the college as appropriate ;
- To provide administrative support in collaboration with other departments when required and deal with enquiries from internal and external clients;
- To maintain and update computerised records
- To participate in all processes related to the transition and retention of learners;
- To support students through the transition, admissions, enrolment and induction cycle including the co-ordination of confidential transition data;
- To respond to changes and developments in relation to the provision of financial and welfare support for students to ensure learners receive accurate and appropriate information and guidance;
- To offer/actively promote a bi-lingual service;
- To support College events (day and evening) as necessary.



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