Claims Fraud Senior Negotiator
1 week ago
As a Senior Negotiator within our Claims Fraud team, you will be responsible for investigating suspected fraudulent third party claims. You will handle a caseload of multiple fraud types, gathering evidence and liaising with our panel solicitors to identifyfraudster activity and make effective claim management decisions.
You can be based at any of our office locations combined with partial working from home or be fully home based.
**What will you be doing?**
- Gathering evidence and performing investigations including contacting all involved parties and representatives, conducting interviews, reviewing engineers reports, assessing vehicle damage etc.
- Investigating multiple fraud types with a specific focus on staged and contrived cases
- Successfully managing and maintaining a live caseload
- Working in partnership with our panel of legal suppliers to ensure that we reach the best commercial outcomes for Hastings Direct and our customers
- Having a proactive attitude towards your caseload, keeping a keen eye for detail and using confident communication skills to work as part of an integral team
**What are we looking for?**
- Previous fraud claims handling or investigative experience (preferably within the insurance industry)
- Experience of handling value claims within motor fraud (staged and contrive cases)
- Comfortable with conducting verbal interviews whilst carrying out accurate notation
- Outstanding attention to detail
- Bodily injury claims experience
**Benefits for you**
Please find some of the great benefits we offer here at Hastings Direct;
Negotiable salary dependant on experience
Up to 5% bonus
25 days holiday (+bank holidays on top and holiday buy/sell)
Excellent Wellbeing programme
Pension match up to 10%
Flexible benefits (including holiday buy/sell, healthcare etc.)
Discounted Hastings Direct products
Plus a lot more that we'd love to bring to life with you
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