1st/2nd Line Support
2 weeks ago
**Role: 1**st**/2nd Line Support**
**Location: Britstol (Fully On-site)**
**Duration: 12-Month Fixed-Term Contract**
**Salary: £25,000 - £30,000**
This position is a fantastic opportunity to work for a leading workforce management solutions provider, which enables large-scale business change through its service/product offerings. Being a large digitally advanced organisation, you will have the opportunity to work with technically innovative products to shape workforces for the better.
**The Role**
You will report to the IT Service Desk Team Leader, providing exemplary customer service through complete incident ownership for their various customers. Covering the Microsoft Suite of support solutions (Office 365, Teams, Windows, etc), alongside Mac OS, ticketing software and general hardware support, you will ensure that the highest quality of support is given in an efficient, timely manner.
Some experience in 2nd Line Support, alongside a want to learn this side of IT Support is highly beneficial.
**Experience**
- Confidence in providing excellent customer service with exceptional verbal and written communication skills.
- Experience in Office 365 Management and Support.
- Further experience in support of Microsoft Support Services, including Windows, Teams, etc.
- Usage of a Ticketing System, e.g. ServiceNow.
Coburg Banks Limited is acting as an Employment Business in relation to this vacancy.
-
1st / 2nd Line IT Support
2 days ago
Bristol, United Kingdom Proactive Appointments Full time1st - 2nd Line IT Support Analyst £125 - £175 / day depending on experience Outside IR35 Onsite near Bristol My client are looking for an IT Support Analyst to join them on an initial 3 Month contract basis. To be considered, you should have experience with the following: 1st - 2nd Line troubleshooting Support calls / Logging tickets Microsoft...
-
IT SUPPORT ENGINEER
6 days ago
Bristol, United Kingdom IO Associates Full timeIT SUPPORT ENGINEER (1ST/2ND LINE)PERMANENT PORTISHEAD - HYBRIDROTATIONAL SHIFTS UP TO £30K PER ANNUMAn IT Support Engineer (1st/2nd Line) is required for a leading technology provider specialising in managed IT services, cybersecurity, and infrastructure solutions for organisations ranging from SMEs to global enterprises.This is a hands-on support role...
-
Technical Support Engineer
1 week ago
Bristol, United Kingdom IT Talent Solutions Ltd Full timeTechnical Support Engineer - 1st/2nd Line required for my client based in Bristol for a permanent role, salary £24-25K + Bonus + Benefits. Hybrid working: my client are currently operating a hybrid working model, with 3 days in the office and 2 at home. However, this will merge into a full time office based position at some point, so being within a...
-
IT SUPPORT ENGINEER
6 days ago
Bristol, United Kingdom IO Associates Full timeIT SUPPORT ENGINEER (1ST / 2ND LINE) PERMANENT PORTISHEAD - HYBRID ROTATIONAL SHIFTS UP TO £30K PER ANNUM An IT Support Engineer (1st / 2nd Line) is required for a leading technology provider specialising in managed IT services, cybersecurity, and infrastructure solutions for organisations ranging from SMEs to global enterprises. This is a hands‑on...
-
1st/2nd Line IT Support Analyst
1 week ago
Bristol, United Kingdom Computerworld Personnel Ltd Full timeOverview1st/2nd Line IT Support Analyst - Up to £30,000. I am currently seeking a 1st/2nd Line IT Support Analyst to be based fully on-site in the Worcestershire area. The right candidate will be part of a small IT team and will have skills in IT support and troubleshooting.BenefitsSalary up to £30,000Generous HolidayStandard Pension SchemeFree parking...
-
IT SUPPORT ENGINEER
1 week ago
Bristol, United Kingdom INOVERSE GROUPE Full timeJoin to apply for the IT SUPPORT ENGINEER (1ST/ 2ND LINE) role at INOVERSE GROUPE. UP TO £30K PER ANNUM Job location and schedule PORTISHEAD - HYBRID ROTATIONAL SHIFTS Job Description An IT Support Engineer (1st/2nd Line) is required for a leading technology provider specialising in managed IT services, cybersecurity, and infrastructure solutions for...
-
1st Line Support
8 minutes ago
Bristol, United Kingdom In Technology Group Limited Full timeIT 1st Line Support - £26,000 - Paid for Microsoft Certs / Private Healthcare **Role**: IT 1st Line Support **Location**: Bristol **Salary**: £22,000 - £26,000 + Paid for Microsoft Certs / Private Healthcare This is a fantastic opportunity has arisen within a company who are at the top of their game in their industry. They work with some of the biggest...
-
Hybrid IT Support Engineer
6 days ago
Bristol, United Kingdom IO Associates Full timeA leading technology provider in the UK is seeking an IT Support Engineer (1st / 2nd Line) for a hands-on role. You will provide support for IT infrastructure including servers and networks while working in a hybrid environment with rotational shifts. The ideal candidate has experience in Level 1/2 support and a passion for problem-solving. Desired...
-
1st Line Support Engineer
5 days ago
Bristol, United Kingdom Computerworld Personnel Ltd Full time1st Line IT Support Engineer - £24,000 to £26,000 - Midsomer Norton I am seeking a 1st Line IT Support Engineer to work in a high performing IT Team. The right 1st Line Support Engineer will be a part of a small team and will be working 5 days a week onsite. Ths is a full time position that requires good communication skills. Requirments of the 1st Line...
-
1st/2nd Line Support Systems Administrator
2 weeks ago
Bristol, United Kingdom Brite Services Full time**1st/2nd Line Support Systems Administrator, Bristol - £36,148 - 40,203** Our client is a well-established electrical distribution network operator with over 7 million customers throughout the UK.As a national business, they pride themselves on their first class reputation for network reliability and business efficiency, receivingthe Government’s...