Customer Service Advisor

4 days ago


Leatherhead, United Kingdom Aviva Full time

**Customer Service Advisor**

**Salary between £19,700 - £26,800**

**We want you to have the flexibility to increase your working hours if it suits you, so we also offer the option for enhanced 40-hour contract which has an enhanced salary of up to £26,800 **.

We are seeking a Customer Service Advisor to be a part of our phenomenal team, to support with client and customer requests within our Savings and Retirement division.

As the Customer Service Advisor, you must be flexible in your approach and able to prioritise tasks with ease. This is a fast-paced role with fantastic opportunities for growth and development, you will need to be passionate about doing the right thing for every customer, an excellent communicator and be confident to challenge processes and escalate when necessary.

**A bit about the job**:

- Work as part of a team, in delivering better business support, to enable better customer outcomes
- Work under own initiative and prioritise a wide variety of tasks effectively
- Identify opportunities and own actions to improve processes and reduce failure/waste through root cause identification and what matters to the customer
- Collaborate with multiple internal business areas in order to improve the customer journey

**Skills and experience we're looking for**:

- Positive in attitude and keen to support the team and others
- Proactive and can work at pace whilst prioritising workload
- An excellent communicator both externally and internally among peers and colleagues
- Has good IT and communication skills
- Pension experience preferred but not essential as full training is provided

**What you'll get for this role**:

- Salary between £19,700 - £26,800 (depending on location, skills, experience, and qualifications)
- Generous pension (starting level Aviva contributes 8% when you contribute 2%)
- Eligibility for annual performance bonus
- Family friendly parental and carer's leave
- 25 days holiday per year plus bank holidays and the option to buy/sell up to 5 additional days
- Up to 40% discount for Aviva products
- Brilliant flexible benefits including electric cars
- Aviva Matching Share Plan and Save As You Earn scheme
- 21 volunteering hours per year

**Aviva is for everyone**:
We flex locations, hours and working patterns to suit our customers, business, and you.

Most of our people are smart working - spending around 60% of their time in our offices and 40% at home.

To find out more about working at Aviva take a look here



  • Leatherhead, United Kingdom LinkPoint Resources Limited Full time

    The role would suit a college leaver or someone that is at university on a break or has just left. No experience is required as full training will be given. Contract: 8+ weeks, Full-Time, £22,000 pa (Pro-Rata), working Fridays at home. **Customer Service Advisor’s Core Duties** - Answering telephones - Processing purchase orders - Producing and...

  • Service Advisor

    6 days ago


    Leatherhead, United Kingdom Motivation HR Full time

    SERVICE ADVISOR – Surrey, Leatherhead. Are you a Service Advisor looking to earn a basic plus bonus? Would you like to be sent on up-to-the minute manufacturing training courses to develop your career and progress to the next level?As a Service Advisor you will be the point of contact for customers bringing their vehicles into the workshop. You will be...

  • Service Advisor

    1 week ago


    Leatherhead, United Kingdom Auto Skills UK Full time

    **SERVICE ADVISOR** **Basic Salary - £25,000 - £26,000 DOE** **OTE - £ 31,000** **Working Hours - Mon - Fri 08:00 - 18:00 & 1 in 3 Saturdays 08:30 - 13:00** **Location - Leatherhead** Vacancy to be filled by an experienced Service Advisor with a flexible and can-do attitude who is always committed to offering quality customer service. **Responsibilities...

  • Customer Advisor

    2 weeks ago


    Leatherhead, United Kingdom B&Q Full time

    **About the role** **Full time - 39 hours per week - **Permanent Contract** **Shifts available: Monday - Sunday, 7.00am - 10.00pm** **£11.35 per hour (Inclusive of an £0.75 per hour, store specific location allowance)** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools...

  • Customer Advisor

    2 weeks ago


    Leatherhead, United Kingdom B&Q Full time

    **About the role** **20 & 30 hours - 3 Month fixed term contract, with potential to go permanent** **Shifts available Monday - Sunday, 7.00am - 10.00pm** **Part time - 14 hours per week** **3 Month fixed term contract. **Shifts available Saturday & Sunday only 7.00am - 10.00pm** **8 hours on a Saturday, 6 hours on a Sunday** **£10.55 per hour...


  • Leatherhead, United Kingdom Step Ahead Full time

    **Role **-** **Customer Resolution Advisor** **Salary**: £24,000 pro rata / per annum **Hours**: Full-time **Contract Type**:Perm / Part-time and job share also available **Start Date**:ASAP **Location**:Leatherhead - Hybrid - Predominately remote While our offices are based in Leatherhead, we are currently operating a hybrid working model, with...

  • Customer Advisor

    19 hours ago


    Leatherhead, United Kingdom B&Q Full time

    **About the role** **Part time - 14 hours per week** **3 Month fixed term contract** **Shifts available Saturday & Sunday only 7.00am - 10.00pm** **8 hours on a Saturday, 6 hours on a Sunday** **£10.55 per hour (Inclusive of an £0.75 per hour, store specific location allowance)** We believe anyone can improve their home to make life better. Every...

  • Customer Advisor

    2 days ago


    Leatherhead, United Kingdom Boots Full time

    Summary Job Reference: 230370BR - Job Reference: 2 3 0 3 7 0 B R Leatherhead, High Street Permanent 13 Hours **The hourly rate for this role is £11.44 and up to £12.02 across selected locations within London. The hourly rate will increase after 6 months in role.** Joining us as a Customer Advisor is a great opportunity, whether it’s your first job...


  • Leatherhead, United Kingdom Tate Full time

    **Customer Service Specialist - Leatherhead - Hybrid £23,000 - £24,000** A fantastic opportunity has arisen for an enthusiastic and Customer -orientated person to join our wonderful client in Leatherhead. They are expanding, and their business is continuing to go from strength to strength. The company are at the top of theirgame and need another staff...


  • Leatherhead, United Kingdom Rubix Personnel Limited Full time

    Prior experience in this industry is not essential. Previous customer service, phone based or client facing, experience will be highly valued. Brief Summary: - Permanent (PAYE) Package: - Salary annual earnings of £24,000 - City/Town & County: Leatherhead - Full time - Excellent company benefits - Fantastic opportunity to progress within the...