National Accounts Coordinator

Mobile Mini are the world leading provider of portable storage solutions and supply to industries, including construction companies, retailers, manufacturers, and distributors.

We are actively seeking a **National Accounts Co-ordinator **to join us at our Head Office

**This is a 12 Month FTC**

Hours: 37.5 per week

**Salary**: £22,000 per annum

**About You**:

- Passionate about delivering exceptional customer service and lives our Customer Charter.
- Strong IT skills and attention to detail
- Ability to organise workload in order of importance and able to prioritise workload to line with the business and customer needs.
- Excellent customer relation skills, comfortable dealing with a wide range of customers, people and teams.
- Ability to work in a team to encourage a supportive environment.
- Excellent communication skills, both verbal and written.
- Previous experience in a similar role would be advantageous but not essential

**About the Role**:
The National Accounts Co-ordinator role is to work closely with the team, which will involve the processing of invoicing, quotations, customer service, account management and administration duties.
- Supporting the National Account Managers in the day to day running of their customer accounts including the supplying of prices.
- Arranging and co-ordinating all relocations, site call outs, service requests, tank empties.
- Inputting quotes on to CPC and converting quotes to contracts
- Processing and completing all off-hires through the CPC System.
- Following up enquiries to secure orders.
- Chasing for documentation such as Proof of Deliveries and Collections and other signed paperwork.
- To provide documentation when needed to assist in the resolution of customer Invoice queries.

The above list is not exhaustive, and you may be required to carry out additional duties from time to time to meet the needs of the business.

**About Mobile Mini and Our Benefits**:
Mobile Mini UK is the world’s leading provider in portable storage solutions, with a strong presence in the UK since the 1970s. We have a network of 16 site locations nationwide, with over 40,000 units on offer, supplying to over 17,000 customers.

We are an equal opportunities employer. At Mobile Mini, we are committed to creating an inclusive culture which encourages, supports, and celebrates the diverse voices and opinions of our employees in line with our Number 1 Golden Rule 'People are our Most Valuable Asset'. We encourage our employees to drive their development with us, by recognising talent and implementing development plans.

Alongside this, we also offer:

- Competitive salary
- Company bonus
- 31 days holidays, including bank holidays which will increase with service up to 34 days.
- Training and career progression plans
- Opportunity to buy and sell up to 4 days holiday
- Friendly and supportive environment with a family like atmosphere
- Paid opportunities to volunteer
- A range of company benefits including Perkbox membership with access to free perks and discounts from big brands
- Free life assurance cover for 3x annual basic salary
- Company pension contribution plan
- Company medical health plan with Medicash offered to all employees from day one
- Long Service Awards

**Job Types**: Full-time, Fixed term contract
Contract length: 12 months

**Salary**: £22,000.00 per year

**Benefits**:

- Additional leave
- Bereavement leave
- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Discounted or free food
- Employee discount
- Free or subsidised travel
- Free parking
- Gym membership
- Life insurance
- On-site parking
- Paid volunteer time
- Referral programme
- Sick pay
- Store discount
- Wellness programme

Schedule:

- 8 hour shift
- Monday to Friday
- No weekends

Supplemental pay types:

- Bonus scheme

Ability to commute/relocate:

- Stockton-on-Tees: reliably commute or plan to relocate before starting work (required)

Work Location: In person