Project Co-ordinator

DataKom are a well-established, award winning Telecommunications Company based in Bridgend. At DataKom our primary focus is to ensure the best customer service for our customers.

An exciting opportunity has arisen for a motivated individual to join our thriving organisation as a Project Co-Ordinator. The Project Co-Ordinator is an essential role in delivering effective project delivery matched with excellent customer service for our clients. You will work with the sales, technical and finance team to ensure the efficient service from sale to billing. As a member of the DataKom team you will have excellent customer service skills matched with a practical and organised approach with everything you do.

About the role

You will be:

- Co-ordinate all projects from beginning to end
- Manage all transfers and new orders for landline, broadband, virtual numbers and cloud orders
- Manage vehicle tracker installations with 3rd party vendor
- Liaise will all 3rd party suppliers to ensue project delivery
- Organise and liaise with DataKom sales team and engineering team
- Co-ordinate ordering of project equipment
- Complete welcome letters, packs and general administration
- Contacting customers with project updates within SLA

**Requirements**:

- Exceptional communication skills
- Ability to communicate at all levels
- Excellent customer service skills
- Organisational, administrative and proficient IT skills
- Self-motivated and driven to succeed
- Flexible, thrives in a fast-paced environment
- Able to work off own initiative and develop ideas
- Demonstrable record of effective relationship building
- Ability to use Office suite
- Professional telephone manner
- Willing to work on new ideas to improve current processes
- Telecoms experience is desirable

If you have a “can do” attitude, ready for your next career move and are passionate about technology and customer service then this is the role for you. Working hours 09:00-5:30 Monday-Friday.

**Job Types**: Full-time, Permanent

**Salary**: £20,000.00-£22,000.00 per year

**Benefits**:

- Company events
- Company pension
- On-site parking

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Pencoed: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Project Management: 1 year (preferred)