Hybrid Collections Advisor

4 days ago


Nottingham, United Kingdom Pertemps Leicester Full time

**Collections Advisor
**Nottingham**
**£23,000-£25,000**
**Monday - Friday shifts between 8am -7pm (1 in 3 Saturday 9-2pm)**
**Hybrid role mixed working from office and home**
The Company**
My client is a reputable financial services business based in Nottingham who due to growth is looking to add to their successful team.
**The Person**:
If you are looking for a Customer Service role where you have the flexibility of working from home as well as from the office, then look no further
If you are passionate about exceeding customer expectations, then we would love to hear from you**
The Role**:

- **Handling both inbound and making outbound calls**:

- **Negotiating the repayment of outstanding arrears**:

- **Working with customers to identify and arrange suitable and sustainable payment plans which match their current financial circumstances**:

- **Completing comprehensive Income & Expenditure documentation with customers to assess their affordability and agree a resolution to their account**:

- **Identifying a variety of customer types (e.g. Vulnerable, Fraudulent) and making key decisions on how to proceed with their accounts**:

- **Processing payments and handling transactions over the phone**:

- **Using multiple internal software systems to manage customer accounts**
- Previous call centre/ contact centre experience is vital
- Excellent customer service skills
- Strong attention to detail
- Exceptional communication skills
- Good team player
- IT literate


  • Collections Advisor

    2 days ago


    Nottingham, United Kingdom The Curve Group Full time

    Collections Advisor Remote Permanent, Full Time - _______________________? **A bit about us**: At BNP Paribas Personal Finance, we're part of a global bank and are proud to be a Top Employer UK, providing a great place to work in an open and inclusive environment. We're here to provide simple and straightforward consumer finance solutions and we work...

  • Collections Advisor

    1 week ago


    Nottingham, United Kingdom Capital One - UK Full time

    Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Collections Advisor **Salary of £27,000** **About this role** From time to time, our customers have trouble making payments on their credit card account. This might be due to health issues, job loss or even a deeper vulnerability. As a member of our Specialist Customer Support...


  • Nottingham, United Kingdom Hireful Careers Full time

    A leading food manufacturer in Nottingham is looking for a Senior Credit Controller to take ownership of the sales ledger. This hybrid role allows for 3 days in the office and 2 from home. Responsibilities include driving timely collections, resolving queries, and maintaining customer relationships. The position offers a competitive salary between £30k and...

  • Collections Porter

    1 week ago


    Nottingham, United Kingdom John Pye and Sons Full time

    John Pye Auctions is the UK’s largest auction house network, holding over 1,400 auctions on behalf of high street brands, UK banks, finance houses property agents and government authorities. We are proud to have been named the fastest growing auction company in the UK and our continued growth is testament to the dedicated team of staff and our valued...


  • Nottingham, United Kingdom Pertemps Leicester Full time

    Hybrid Webchat Advisor **Nottingham** **£20,000-£22,000 **Monday - Friday shifts between 8am -7pm (1 in 3 Saturday 9-2pm)** **Hybrid role mixed working from office and home** **The Company** My client is a reputable financial services business based in Nottingham who due to growth is looking to add to their successful team. **The Person**: If you are...


  • Nottingham, United Kingdom Pertemps Leicester Full time

    **Customer Service Advisor - Hybrid** **Nottingham** **£20,000 ** **Monday - Friday shifts between 8am -7pm (1 in 3 Saturday 9-2pm)** **Hybrid role mixed working from office and home** **The Company** My client is a reputable financial services business based in Nottingham who due to growth is looking to add to their successful team. **The Person**: If you...


  • Nottingham, United Kingdom Domestic & General Full time

    A leading insurance provider in Nottingham is seeking a Customer Sales Advisor for a hybrid role. You will manage inbound calls, assisting customers in registering their new appliances while aiming for strong sales outcomes. The position offers a competitive salary of £24,500 with average bonuses of £5,700, promoting professional growth and work-life...

  • Head of Collections

    6 days ago


    Nottingham, United Kingdom Capital One - UK Full time

    Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Head of Collections **About the role** Delivering good customer outcomes is at the heart of what we do here at Capital One. To help deliver on this objective, we are looking for a highly skilled and experienced Operations professional to lead our Collections function, ensuring...


  • Nottingham, United Kingdom The Compleat Food Group Full time

    A dynamic food company is seeking an HR Advisor to provide comprehensive HR support across multiple sites. The role includes managing employee relations, coordinating HR projects, and handling HR data reporting. Ideal candidates will have strong organizational skills and be confident in data analysis. This position offers a hybrid working environment, 33...


  • Nottingham, United Kingdom Opus People Solutions Ltd Full time

    A leading multi-service company in the UK seeks a People Advisor to provide HR support to Operational Managers. The role involves managing HR casework, advising on policies, and delivering training to line managers. Candidates should have experience in HR within large organizations, knowledge of employment legislation, and strong communication skills. This...