Front of House Staff
1 week ago
**Job Overview**
**The Bottle & Glass - Harby NG23 7EB**
We are seeking a part-time enthusiastic and dedicated Front of House Staff to join our vibrant team. This role is essential in creating a welcoming atmosphere for our guests and ensuring a high standard of service throughout their dining experience. As a member of the Front of House team, you will be the face of our establishment, responsible for engaging with customers and providing exceptional hospitality. Must be able to work over the festive period.
**Duties**:
- Greet and welcome guests upon arrival, ensuring a friendly and inviting atmosphere.
- Take food and drink orders accurately and efficiently, ensuring all customer preferences are noted.
- Serve food and beverages promptly, ensuring that all items meet quality standards before reaching the table.
- Handle cash and card transactions in accordance with company policies.
- Maintain cleanliness and organisation of the dining area, including tables, chairs, and service stations.
- Collaborate with kitchen staff to ensure timely delivery of orders and address any customer concerns promptly.
- Support bartending staff during busy periods by preparing drinks or assisting with bar service as needed.
- Rates of pay dependant on experience and age
Tips
- **Skills**:
- Previous experience in a restaurant or hospitality environment is highly desirable.
- Bartending experience is a plus, with an understanding of various beverages and cocktail preparation.
- Strong communication skills with the ability to engage positively with customers.
- Excellent organisational skills to manage multiple tasks efficiently in a fast-paced environment.
- A proactive attitude towards helping colleagues and contributing to team success.
- Flexibility to work varied shifts, weekends and Bank holidays.
Join us in delivering outstanding service that leaves a lasting impression on our guests
**Job Types**: Part-time, Zero hours contract
Pay: £7.00-£11.50 per hour
**Benefits**:
- Employee discount
Physical Setting:
- Pub
- Restaurant
Shift:
- 10 hour shift
- 12 hour shift
- 8 hour shift
Work days:
- Weekend availability
**Experience**:
- Hospitality: 1 year (preferred)
- Customer service: 1 year (preferred)
Work Location: In person
Reference ID: FOH
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