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Team Leader

2 weeks ago

Wymondham, United Kingdom South Norfolk and Broadland District Council Full time

We are currently participating in our national pay negotiations with the trade unions (UNISON). As an organisation we are also committed to being a Real Living Wage employer, meaning all of our staff are paid a minimum of £12 per hour which equates to £23,151 per annum and this forms part of these negotiations. Our advertised salary bands will be updated when formal negotiations are completed.

**Do you have as much enthusiasm as our customers?**

**Role Snapshot**

Do you enjoy fitness, wellbeing and thrive on being part of busy team working a range of shifts and dealing with the public? Do you want to work in a modern setting with latest equipment? Then read on...

**What you could be part of**

Wymondham Leisure Centre boasts an 80-station state of the art gym, with 2 studios, café, 2 Swimming pools, multi-functional sports hall, and a Spa. You will be joining a hard-working and passionate team whilst delivering a high standard service to our members. The role is highly customer focused and you will be leading the team in day-to-day tasks to ensure the standards are maintained. You will be joining and working with the management team here at Wymondham Leisure Centre and supported in ways to further improve and develop the centre and our offerings.

Working at the Council enables you to be part of an organisation which is proud to deliver high-quality, customer focussed services. Our success comes from us being commercially astute and business-like. Continuous improvement is also vital and we challenge ourselves to develop new and innovative ways to improve the services that make a real difference to people’s lives. You will be joining a dependable and reliable team here at Wymondham Leisure Centre, who are passionate in delivering the best service to our customers.

**What you’ll be doing**
- Leading an operational team to deliver a first-class service in a multi-site setting
- Day to day management of the buildings, building users and the staffing teams
- Ensuring the centre is well run and ready for business, as well as health and safety compliance
- Supporting the Centre Manager and Assistant Centre Managers
- Assisting with touring prospective members and selling memberships

**You must have**

**Essential Criteria**:
Ability to work a combination of early, late and weekend shifts

Passion and interest in fitness and working within leisure industry

Qualifications and knowledge with the National Pool Lifeguard

**Essential Skills**:

- Good communications skills
- Great Leadership skills
- Excellent customer service skills
- Excellent organisation
- Previous experience in a leisure centre, with good concentration skills and the ability to communicate clearly and professionally with our customers.
- You should be able to work in all areas of Wymondham Leisure Centre and Ketts Park and have a can-do attitude getting ‘stuck in’ where needed. Our teams work across our all-leisure centres, so you need to be able to have your own means transport and enjoy this flexible working style.

**Why Work For Us?**

Do you want to know more about why our staff work for us? Our website has a fantastic why work for us section where our staff tell us what makes working for the Councils so special.

**Where Are We Located?**

Plan your travel route and find out where the Centre sites are located?

Our website has an amazing interactive map showing all our Centre sites and the travel and route plan for each.

**What Roles Do the Councils Offer?**

The Councils operate a vast and diverse number of services for our residents, so with this comes a vast and diverse amount of job roles within the Councils. Our website has a great graphic showing all our job families and roles within the Councils. From here you can plan your career with the Councils or get some ideas on other roles that you may be interested in.

**What Benefits do our Employees Receive?**

View all our amazing staff benefits on offer for our employees. Our website has a brilliant benefits section allowing you to see the range of discounts, exclusive offers and total rewards our employees receive. Make sure you stop by to find out more information.

**What Employer Accreditations do we Hold?**

The Councils have a range of employer accreditations that we have worked very hard to achieve. Our website has a full descriptive list of all our current accreditations and what this means for our employees.

**What Wellbeing Support do our Staff Have Access to?**

The Councils want to ensure all our employees have a safe comfortable place to work, ensuring that employees feel empowered to actively manage their own wellbeing both at work and at home. The Councils have a large wellbeing section available on the website outlining our commitment to the wellbeing of the employees of the Council.

**Where are we advertising?**

Advertising Internally and Externally

**Key Dates**

**Closing Date**: 20th of October 2024 at 23:30

**Interview Dates**: To Be Confirme