Apprentice Receptionist

7 days ago

Leicester, United Kingdom DHU Healthcare Full time

**Responsibilities**: To undertake reception duties as required, during the hours of duty, greeting and managing patients in a courteous and appropriate manner. To receive and record incoming calls accurately and transferring calls as appropriate to Doctors, Nurses, the Practice Manager, and other staff. To receive and record requests for home visits, following the protocol for this. To receive patients, dealing with their enquiries and explaining surgery procedures.

To make new and follow-up appointments and deal efficiently with appointment bookings. To maintain confidentiality of information relating to patients, clients, staff, and other users of the services. To extract patient records as required

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