Head of Operational Strategy

6 days ago


Hove, United Kingdom Legal & General Full time

Your role at a glance
Legal and General’s LGRI business unit is currently looking to hire a new Head of Operational Strategy to support the Transformation director in navigating and executing the groups business objectives as they face accelerated growth.

As the objectives of LGRI increase due to market acceleration the need has arisen for longer term strategies to be identified and this role will see you liaising with teams across the business unit to identify, strategize and implement new business plans to increase efficiency and deliverables, and in cases where goals have already been recognised work with stakeholders to strategize their delivery.

You will be initially managing one person, with the plan to define and build out a cross functional team as required

What you'll be doing
- Taking responsibility for Shaping and communicating LGRI’s operating strategy through engagement with business strategy plans and cross divisional teams.
- Providing strategic direction to teams within the COO function to ensure clear strategic alignment between transformation, tech and ops plans and roadmaps
- Supporting the Strategy and Implementation Director by driving the story and narrative that enables the securing of investment for LGRIs 3-5-year development plans
- Operating as a consultant to business unit teams and stakeholders to impact assess business opportunities that inform strategic operating plans and priorities.
- Managing and leading strategy and business design through the management of team and/or senior level individual contributors.
- Supporting the Strategy and Implementation Director and team by driving and embedding a culture of value measurement using metrics to track performance against strategy and enable fact-based prioritisation
- Ensuring that appropriate prioritising, planning, resourcing, and contingency for customer issues are integrated into programme and resource plans so they are central to delivery and aligned to Legal & General’s Customer Experience and Treating Customers Fairly policy.

What we're looking for
- Relevant business/strategy qualifications or demonstrable equivalent experience at this level
- Strong knowledge of PRT and asset management market and trends
- Understanding of modern technology and agile change delivery
- Understanding of financial services organisational constructs and regulatory environments
- Relevant experience of designing strategy and operating models in financial services organisation
- Experience of creating and measuring initiatives which introduce organisational and process changes across multiple business lines and/or legal entities
- Previous asset management experience strongly preferred, and experience of working on transformational programmes preferred.
- Experience of people leadership

**Benefits**:
When you commit to Legal & General, we’ll commit to you too. That means we’ll recognise and reward your hard work, your performance and your contribution.

If you join us, you’ll get access to some great benefits, including private medical insurance, 30 days holiday (excluding bank holidays), a generous pension scheme, life assurance, and Income Protection. You'll receive a car allowance of 12% of your annual salary, and you can participate in our electric car scheme, which offers employees the option to hire a brand new electric car through tax efficient salary sacrifice. We’re also proud to offer competitive family leave.

You’ll have the opportunity to participate in our annual, performance-related bonus plan and valuable share schemes. And then there are the many discounts we offer that you can take advantage of - both for our own products and at a range of high street stores and online offerings.

About L&G
The brand with the brolly is choosing today to change tomorrow.

Since 1836, we’ve grown to become one of the world's largest asset managers, homebuilders, pension providers and insurance brands.

We’re all here to improve the lives of our customers, build a better society for the long term, and create value for our shareholders - helping to shape a better future for society and the planet.

We need people who share our ambitions, agility and entrepreneurial spirit to help us do it.

At L&G, you’ll find a balance that helps you be your best. Empowered by hybrid working, we’re supported by technology and workplaces that enable us to work effectively wherever we are. We come together in offices to collaborate and connect, and use time at home for individual, focused activities. And, when we achieve great things, we celebrate our success and reward strong performance.

Today, there’s over 10,000 of us, working towards our mission, with plenty of opportunities to grow your career as we grow L&G. Will you join us?

About the business area
Securing pensions over the long term can be a challenge for many businesses. Our ambition at **Legal & General Retirement Institutional (LGRI)** is to help companies and pension



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